About The Role

 Assist with managing team performance through daily coaching, feedback, and development
Contribute to the creation and implementation of IDPs (Individual Development Plans)
Support performance appraisals and participate in formal disciplinary conversations as required
Lead and coordinate daily workflow, team allocation, and movement within department
Assist in onboarding and upskilling of team members, including task-specific and systems training
Build team culture that supports collaboration, accountability, and continuous improvement

Ensure efficient execution of daily tasks and workload planning within designated area
 Set and monitor daily work schedules and staffing to meet operational targets
Liaise with other departments to ensure accurate stock movement and coordination
Maintain high levels of stock accuracy and support root cause analysis of issues

Deliver high standards of service by ensuring stock is available on time and in full
Collaborate with internal stakeholders and external suppliers to support timely outcomes
Actively role model a customer-centric mindset across all activities

Identify and implement initiatives to reduce operating costs and increase productivity
Monitor team KPIs and support accurate and timely reporting of performance metrics
Drive adoption of new processes and systems to support improved efficiency

Experience in logistics or warehouse operations
Proven ability to lead, coach, and motivate a team
Basic knowledge of coaching, performance feedback, and development conversations
Strong time management, prioritisation, and planning skills
Strong verbal and written communication
Demonstrated ability to delegate effectively in a dynamic environment
Experience working with third-party labour
Experience with operational reporting or performance dashboards
Exposure to systems and process improvement initiatives

We offer a dynamic and supportive team environment working with like-minded people within a business that cares about and recognises individuals.