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Specialist II, Learning and Development
Pilot Company · Knoxville, TN, United States
About The Role
The Specialist II, Learning and Development will perform routine new hire onboarding in support of the Strategic Sales team. This role will also play a crucial role in enhancing the skills and performance of our sales team through the delivery of comprehensive training programs.
In this role you will: 
- Facilitate the training of new Sales representatives on sales techniques, standard operating procedures, sales specific technology, and customer service best practices.
- Conduct dynamic and interactive training sessions, workshops, and role-playing exercises that foster a positive learning environment that encourages participation, collaboration, and skill application.
- Maintain team member training records
- Collect feedback from participants and management to continuously improve training programs and measure their impact on sales performance.
- Follow the training curriculum as assigned.
- Bachelor's degree or equivalent required
- Minimum three years experience
- Intermediate Microsoft Office skills
- Intermediate Customer Relation Management (CRM) software preferred.
- Basic knowledge of fuel and trucking industry preferred
- Thorough knowledge of company products and offerings
- Requires expanded conceptual knowledge in own area
- Applies understanding of business drivers
- Responsible for providing guidance for colleagues with less experience
- Solves problems in straightforward situations
- This position requires candidates to be legally authorized to work in the United States without employer sponsorship.
- Nation-wide Medical Plan/Dental/Vision
- 401(k) Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Weekly Pay
#LI-EM1
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