Concierge - Villas - Full Time (Caesars Palace LV)

As a Butler Concierge you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of The Villas.

• Process check-in and check-out transactions for The Villas
• Assist Villas guests with questions about the city and property
• Assist Villas guests with booking dinner, show, etc....
• Assists with guest service recovery
• Always Maintains an Upbeat and Positive attitude
• Responsible for being apprised of current events in hotel to assist Villas Guests
• Acts a liaison on behalf of the guest to expedite guest requests
• Maintains a professional and courteous attitude towards all guests (internal and external)
• Anticipating guests’ needs and guest expectations
• Must be 18 years of age or older
• Strong Interpersonal and communication skills.
• Proficiency in a second language would be beneficial.
• Self-starter with strong problem-solving ability

ADDITIONAL REQUIREMENTS

• Ability to perform reaching, stooping and/or crouching motions repeatedly
• Must be able to communicate verbally
• Must be able to stand for extended periods of time
• Must be able to lift 25lbs.