About The Role

Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team in Frankfurt. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. - Train and support Engineering team in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations.

Implementation and execution of site/equipment-specific training exercises includes, but not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
Operate independently with limited direct management
Assist in the design and build out of new facilities
Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
Perform root cause analysis of equipment failures
Troubleshoot and report of facility and data sever-level events within internal SLA
Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
Assist in recruiting efforts for the same
Ensure all safety procedures are adhered to by vendor and Amazon staff
Provide metric availability reporting on a weekly basis

Physical Requirements

Work at heights and from ladders.
Perform physical tasks during the shift
Work in a noisy environment with ear protection

Competencies

Proven experience of reading SLDs and control schematics.
Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
Ability to prioritize in complex, fast-paced environment.

About the team

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

Experience in vendor management
Experience in a data center or other critical environment
Experience in data center engineering or operations
Experience with Microsoft Office including Outlook, Word, and Excel

Preferred Qualifications

Electrical or mechanical Journeyman License
operating engineering license such as DC II, DC III, or equivalent
Experience in construction or project management Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovati...