GH&B Trade Account Manager (Taiwan)

Getting to know GH&B

• Global Hospital & Biosimilars (GH&B) makes the products that are the foundation of hospital care — sterile injectables and biosimilars – that reach more than 100 million patients annually, generating $5 billion in revenue for Pfizer. These are not niche products; they are for when patients are at the most vulnerable, essential to access and acute care delivery worldwide.
• GH&B is Pfizer's only truly end-to-end business, spanning from our 12 global manufacturing sites through to commercial in a single integrated organization. It was created to give this portfolio dedicated focus, clearer accountability, and a fit-for-purpose operating model — recognizing that GH&B's portfolio has different economics, customer dynamics, and execution needs than Pfizer's innovative business.
• By bringing Commercial and Supply into one organization, GH&B enables faster decision-making, stronger prioritization, and expanded capabilities for this important portfolio.
• Our ambition: Rebuild a healthy operation positioned to serve patients for generations to come

Use Your Power for Purpose

• The Trade Account Manager is a hybrid field role combining tender & contracting support, pricing and access activities, and account management across a portfolio of several accounts in assigned markets. The role serves as the local commercial interface to hospital pharmacies, buying groups, and GPOs – executing pricing strategies set at cluster level while building the relationships that secure formulary access and drive portfolio pull-through.
• This is a hands-on execution role at the intersection of commercial strategy and customer delivery: the Trade Account Manager translates cluster-level portfolio and pricing decisions into account-level action, manages the full tender cycle from identification through submission to contract administration, and identifies cross-selling and enlistment opportunities that expand Pfizer GH&B's presence across accounts.

What You Will Achieve

Core Responsibilities

Tender Execution & Contract Administration

• Execute tender submissions and contract administration for assigned markets, supporting pricing strategies and bid governance set at cluster level
• Manage the end-to-end tender process at account level: identification, preparation, submission, and follow-through - in coordination with the Tender & Contracting Specialist and leveraging GTCS (Global Tender & Contracting Solution)
• Track tender outcomes, maintain tender calendars, and monitor win/loss performance across assigned accounts
• Validate AI-generated bid packages and shift focus toward complex, exception-heavy tenders as automation scales
• Manage hospital enlistment and portfolio-level opportunity management across assigned accounts

Account Management & Relationship Building

• Build and maintain strong, trust-based relationships with hospital pharmacies, buying groups, GPOs, and key procurement stakeholders across assigned accounts
• Serve as the central point of contact for assigned accounts, ensuring alignment and coordination across internal teams (medical, access, marketing, compliance)
• Position Pfizer GH&B as a strategic partner by articulating value in terms of patient outcomes, supply reliability, and system efficiency
• Develop and execute strategic account plans aligned to cluster portfolio priorities and market-level growth opportunities

Pricing & Access Execution

• Support local pricing pull-through in line with cluster pricing corridors and contracting standards
• Execute pricing and access activities at account level, including formulary positioning, reimbursement navigation, and contract renewal management
• Monitor competitive pricing dynamics and provide field intelligence back to the cluster Pricing and Commercial Performance functions
• Navigate local regulatory and reimbursement requirements for biosimilar switching protocols and hospital formulary decisions

Portfolio Pull-Through & Cross-Selling

• Align portfolio to customer needs; identify and act on cross-selling and enlistment opportunities to expand Pfizer GH&B's footprint within accounts
• Drive biosimilar switching and portfolio pull-through by working with hospital pharmacy leads on formulary conversion and protocol adoption
• Share market and customer insights to inform broader cluster portfolio decisions and identify new growth opportunities
• Support demand planning and forecasting in partnership with the Commercial Performance Team, feeding account-level intelligence into the financial planning cycles

Technology & AI Enablement

• Leverage automated tender tracking and bid tools to reduce administrative burden and increase strategic customer-facing time
• Adopt AI-enabled CRM tools, call planning, and personalized account outreach to improve efficiency and targeting
• Champion digital-first engagement models, including hybrid in-person and virtual account coverage between tender cycles
• Ensure responsible use of AI through appropriate governance, risk awareness, and human oversight

Stakeholder Management

• Internal connections:
• Tender, Contracting & Account Management Lead (direct line manager), Cluster Lead (occasionally direct line manager)
• Portfolio Management & Marketing Lead (portfolio priorities, promotional materials)
• T&C Specialists (tender coordination, bid preparation, GTCS inputs)
• Commercial Performance Manager (demand planning, forecasting, revenue tracking)
• Enabling functions: Medical, Legal & Compliance, Finance, PGS/Supply Chain
• Key Account Managers (coordination on shared accounts where KAM/TAM roles are split)
• External connections:
• Hospital pharmacy directors and procurement leads
• Buying groups and GPOs
• Distributor and CSO partners (in partner-led execution markets)
• Local regulatory and reimbursement bodies (for formulary positioning)

Here Is What You Need (Minimum Requirements)

• Bachelor's degree in Life Sciences, Business Administration, Marketing, or related field required
• 4+ years of experience in pharmaceutical key account management, trade account management, or related commercial roles (e.g., tender-focused)
• Experience managing complex customer accounts and working within matrix organizations
• Demonstrated experience with tendering processes, contract administration, and hospital procurement environments
• Strong communication, negotiation, and relationship-building capabilities
• Ability to manage complex stakeholder environments and influence decision-making at account level
• Customer-centric mindset with ability to align solutions to healthcare system needs
• Proficiency in CRM systems and data analysis tools
• Fluency in English required; local market language(s) required for assigned markets
• High integrity and commitment to compliance

Bonus points if you have (preferred requirements)

• MBA or advanced degree
• Experience in biosimilars, generics, hospital, or biopharma portfolios
• Background in tender-driven or contract-driven commercial environments (hospital buying groups, GPOs, government procurement)
• Experience with distributor management and public-private partnership models
• Familiarity with AI-enabled bid automation tools and digital account engagement platforms
• Strong analytical, strategic thinking, and problem-solving skills

Other Job details

• Work location: Hybrid
• Last date to apply: September 11, 2026
• Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
• To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
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Sales