Engineering Manager

A Little Taste of Your Day-to-Day

Every day is different, but you’ll mostly be

Engineering Operations

• Direct daily engineering activities and ensure the right team is assigned to the right task.
• Ensure all hotel engineering systems, equipment and facilities operate safely and efficiently.
• Create a safe, secure and comfortable environment for guests and colleagues.
• Respond promptly to breakdowns, maintenance requests and operational emergencies.
• Conduct regular inspections of guest rooms, public areas and back-of-house areas.
• Ensure preventive and corrective maintenance is completed within agreed timelines.
• Be flexible and react quickly to ad-hoc requirements where teams need to work together to complete critical tasks.

Building Maintenance

• Oversee general building maintenance and repairs.
• Ensure effective maintenance of electrical, plumbing, mechanical and HVAC systems.
• Support carpentry and civil maintenance requirements.
• Monitor pumps, motors, generators, electrical panels and other critical equipment.
• Ensure guest room and public area maintenance issues are resolved promptly.
• Identify recurring problems and implement corrective actions.

Parts, Supplies & Inventory

• Maintain adequate engineering parts, tools and supplies.
• Order required parts and materials in coordination with Purchasing.
• Monitor engineering inventory and avoid unnecessary stock.
• Minimise waste and ensure efficient use of resources.
• Maintain appropriate records of spare parts and engineering equipment.
• Support the hotel's green and sustainability initiatives.

Team Leadership

• Lead, coach and develop the Engineering team.
• Allocate daily duties based on operational priorities and colleague capabilities.
• Ensure the team follows safe working practices.
• Provide technical guidance and on-the-job training.
• Monitor productivity, attendance and performance.
• Build a flexible and multi-skilled engineering team.
• Encourage teamwork and a proactive approach to maintenance.

Guest Experience

• Ensure engineering issues affecting guests are addressed promptly.
• Coordinate with Front Office and Housekeeping regarding guest room maintenance.
• Follow up on guest complaints related to engineering.
• Prioritise guest-impacting issues.
• Ensure rooms are properly inspected following maintenance work.
• Maintain a high standard of comfort and functionality throughout the hotel.

Health, Safety & Compliance

• Ensure compliance with applicable safety, engineering, electrical, fire and environmental requirements.
• Maintain required statutory licences, certificates and inspection records.
• Ensure fire and life safety systems are regularly tested and maintained.
• Promote safe working practices and appropriate use of PPE.
• Conduct regular engineering safety inspections.
• Support emergency preparedness and response.
• Work closely with Security and other departments during emergencies.

Vendor & External Relationships

• Build strong relationships with contractors, suppliers, guests, regulatory agencies and other external contacts.
• Manage engineering service providers and contractors.
• Monitor contractor performance and quality of work.
• Coordinate AMC and specialist maintenance requirements.
• Review technical quotations and service reports.
• Ensure external agencies comply with hotel safety and operational requirements.

Energy & Sustainability

• Monitor electricity, water, fuel and other utility consumption.
• Identify opportunities to reduce energy and water consumption.
• Minimise waste and improve equipment efficiency.
• Support IHG responsible business and sustainability initiatives.
• Promote environmentally responsible engineering practices.

Responsibilities

For Holiday Inn Express Goa Morjim , the Engineering Manager will support and lead

• Testing and commissioning of MEP systems.
• Electrical and HVAC commissioning.
• Plumbing and water system commissioning.
• STP/WTP readiness.
• Fire and life safety system testing.
• Lift/elevator commissioning.
• Kitchen and laundry equipment commissioning.
• Guest room engineering readiness.
• Public area and back-of-house readiness.
• Snagging and rectification.
• Preventive maintenance programme implementation.
• Engineering SOPs and checklists.
• Engineering inventory and spare-parts planning.
• AMC and service contract finalisation.
• Recruitment and training of Engineering colleagues.
• Statutory inspections and certifications.
• Contractor and consultant coordination.
• Final engineering readiness for hotel opening.

Budget & Cost Control

• Assist in preparing the Engineering budget.
• Monitor departmental expenses against budget.
• Control maintenance costs without compromising safety or guest comfort.
• Monitor spare parts and consumables.
• Evaluate repair versus replacement requirements.
• Identify cost-saving and energy-saving opportunities.
• Support capital expenditure planning.

Key Performance Indicators

• Preventive maintenance completion
• Engineering response time
• Equipment uptime
• Breakdown frequency
• Guest room maintenance complaints
• Utility consumption
• Energy cost
• Maintenance cost
• Engineering budget performance
• Statutory compliance
• Fire & life safety compliance
• AMC performance
• Guest satisfaction
• Safety performance
• Team productivity

What We Need From You

• Some college, diploma or advanced vocational/technical training in Engineering or a related field.
• Minimum 4 years' experience in general building maintenance, hotel engineering, construction or an equivalent combination of education and experience.
• Hotel experience preferred.
• Strong practical knowledge of plumbing, electrical, mechanical, HVAC and carpentry .
• Good understanding of building maintenance and hotel engineering systems.
• Strong troubleshooting and problem-solving skills.
• Ability to lead and coach a small engineering team.
• Ability to manage multiple priorities and respond to ad-hoc requirements.
• Good vendor and contractor management skills.
• Professional certification and/or licence where required by applicable law.
• Relevant HVAC/refrigeration, electrical, plumbing or other technical certifications will be an advantage.

IHG True Hospitality

• True Attitude – Create a safe, welcoming and comfortable environment.
• True Confidence – Apply technical expertise and lead the team professionally.
• True Listening – Understand the needs of guests and colleagues.
• True Responsiveness – Act quickly and effectively when maintenance issues arise.

What You Can Expect From Us

We give our people everything they need to succeed, including

• Competitive salary
• Full uniform
• Impressive IHG colleague room discounts
• Training and development opportunities
• Career growth opportunities
• Employee wellbeing initiatives
• Inclusive and collaborative working environment
• Opportunity to be part of the upcoming and growth journey of Holiday Inn Express Goa Morjim

Our Commitment

• Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
• IHG gives every member of the team the room to belong, grow and make a difference in a collaborative environment.
• Through our myWellbeing framework, we are committed to supporting wellbeing in health, lifestyle and the workplace.
• Join us and become part of our ever-growing global family.
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