About The Role

Job Title: Medical Scribe and Healthcare Billing Specialist

Position Type: Part-Time

Work Hours: 9:00 AM - 1:00 PM Central Daylight Time, Monday - Friday
Salary rate: $6-$7

Job Responsibilities

Provide real-time medical scribing and note-taking during patient appointments.
Review, organize, and summarize clinical notes.
Enter, update, audit, and maintain accurate patient records using Residex EMR/EHR.
Coordinate patient referrals and follow up with providers and healthcare facilities.
Schedule, confirm, and reschedule patient appointments.
Manage inbound and outbound calls professionally.
Assist with staff training coordination and documentation.
Verify insurance eligibility, benefits, and coverage.
Process and follow up on prior authorization requests.
Submit claims and follow up on pending, denied, or unpaid claims.
Perform billing reconciliation and account audits.
Identify missed charges, unbilled services, and unbilled dates.
Support billing catch-up projects and financial reconciliation.
Assist with Minnesota Medicaid billing and documentation.
Maintain organized records, trackers, and administrative workflows.
Coordinate with clinical, nursing, billing, and administrative teams.
Potentially assist with phone triage and overnight or 24-hour call coverage in the future.

Requirements

At least one year of experience in medical scribing, healthcare administration, medical billing, or a similar role.
Strong healthcare administrative or clinical background.
Experience with medical scribing and clinical documentation.
Experience using Resides EMR/EHR is highly preferred.
Strong knowledge of insurance verification, prior authorizations, claims processing, and billing workflows.
Experience supporting a U.S.-based healthcare organization.
Nursing or clinical experience is highly preferred but not required.
Registered Nurses from the Philippines are encouraged to apply, although an RN license is not required.
Excellent written and spoken English communication skills.
Strong attention to detail and ability to maintain accurate, confidential records.
Professional, energetic, dependable, and able to work independently.
Adaptable, eager to learn, and comfortable working in a fast-paced healthcare environment.
Strong team player interested in building a long-term working relationship.

Requirements

Basic Requirements

Must speak and write English clearly and professionally.
Must have relevant work experience.
Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
Must be available to attend video meetings with camera on when required.

Technical Requirements

Computer: Reliable laptop or desktop computer.
Internet: Stable high-speed internet connection (minimum 25 Mbps).
Audio: Noise-canceling headset.
Video: Working webcam for virtual meetings.
Workspace: Quiet and professional work environment.

Benefits

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.