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Vice President - Business Process Reengineering

RAKBANK · United Arab Emirates

Operations ManagementExternal listingfull-timeabout 3 hours ago

About The Role

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

As a Vice President - Business Process Reengineer , your role is to lead and deliver enterprise-wide transformation initiatives that enhance operational efficiency, optimize processes, and accelerate the adoption of automation and AI-driven solutions. You will partner with business and technology teams to drive sustainable improvements, strengthen productivity, and embed a culture of continuous improvement across the organization.

What You'll Be Doing

  • Lead and execute business process reengineering and transformation initiatives across Retail Banking, Corporate Banking, Operations, Finance, Risk, Compliance, and Shared Services.
  • Identify process inefficiencies and redesign workflows to improve productivity, customer experience, and operational effectiveness.
  • Drive process simplification, standardization, and automation across key business functions.
  • Champion the adoption of Lean, Six Sigma, Agile, and continuous improvement methodologies.
  • Partner with Technology and Data teams to deliver intelligent automation, RPA, and AI-enabled process improvements.
  • Develop transformation roadmaps, governance frameworks, KPIs, and value realization metrics.
  • Monitor and track transformation outcomes, ensuring measurable efficiency gains and cost optimization.
  • Lead cross-functional project teams and ensure successful delivery of strategic transformation initiatives.
  • Drive organizational change management and stakeholder engagement to support the adoption of new processes and technologies.
  • Present transformation progress, business cases, and performance updates to senior stakeholders and leadership committees.
  • Ensure all initiatives align with regulatory requirements, operational risk standards, and internal governance frameworks.

What We're Looking For

  • 10-15 years of experience in Banking, Financial Services, Consulting, or Business Transformation roles.
  • Proven experience leading process reengineering, operational excellence, or transformation programs.
  • Strong understanding of banking operations, process optimization, and digital transformation.
  • Experience delivering automation, RPA, AI, or productivity improvement initiatives.
  • Bachelor's degree in business, Engineering, Finance, Technology, or a related field.
  • Master's degree, MBA, Lean Six Sigma, Agile, or Scrum certification would be an advantage.

What You Should Have

  • Business Process Reengineering & Operational Excellence
  • Process Mapping, Analysis & Optimization
  • Lean Six Sigma & Continuous Improvement
  • Digital Transformation & Intelligent Automation
  • AI, RPA & Workflow Optimization
  • Project & Program Management
  • Change Management & Stakeholder Engagement
  • Data Analysis & Performance Measurement
  • Risk, Governance & Regulatory Awareness
  • Strategic Thinking & Problem Solving
  • Communication & Presentation Skills
  • Cross-Functional Leadership

What's In It For You

  • Opportunity to lead high-impact transformation initiatives across the bank.
  • Exposure to innovative AI, automation, and digital transformation programs.
  • Work closely with senior leadership and key stakeholders.
  • Collaborative and innovation-driven work environment.
  • Strong career development and growth opportunities.
  • Competitive rewards and performance-driven culture.
  • Opportunity to make a tangible impact on customer experience, efficiency, and business performance.

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