34008904 - Senior Clerk

DIRECTORATE: WATER AND SANITATION

DIVISION: CUSTOMER SERVICES

Key Responsibility Areas

• Facilitates the installation of water connections.
• Monitors private plumbing installations.
• Facilitates the termination of water connections.
• Process applications by customers in order to facilitate the provision of sundry services.
• Interacts with customers to provide information and assistance relating to the provision of a water supply.
• Performs general administration functions i.e. maintaining registers and statistical records and filing documentation.

Competencies

• Written communication.
• Oral communication.
• Attention to detail.
• Influencing.
• Organizational awareness.
• Planning and organizing.
• Business processes.
• Data processing & analysis.
• Interpersonal relationships.
• Action orientation.
• Change readiness.

Essential Requirements

• Grade 12 (NQF Level 4) or equivalent.
• Valid motor vehicle driving license
• 1 Year relevant experience
• Computer Literacy.

Preferred Requirements

• 2 Years relevant experience.