Account Director

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across fifteen offices in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a Account Director to join our team in Bucharest/ Sliema/ Copenhagen! *Internal Title: Senior Account Manager About the role: We are seeking an experienced Account Director for the DACH region with deep expertise in the German-speaking market. As Account Director, you will own the end-to-end EveryMatrix ↔ Client relationship for a portfolio of allocated accounts with focus on Tier 1. You are the single point of senior commercial accountability — bridging executive client engagement, regional market intelligence, cross-functional product collaboration, and revenue growth. The Account Director operates at the intersection of strategy and commercial execution: co-creating multi-year growth plans, translating client needs into product roadmaps, and teaming with Managed Services to pitch and deliver high-impact solutions. What we’re looking for: Own the senior client relationship across your Tier 1 portfolio, acting as the primary commercial point of contact. Lead executive-level engagement: negotiate, influence, and align at C-suite level with clients. Own and contribute to annual target forecasting, ensuring effective execution against agreed yearly commercial objectives. Identify growth and efficiency opportunities and engage the right internal resources to capture them. Serve as EveryMatrix's regional expert: country-level insights, regulatory landscape, competitive trends, and future market shifts. Understand the interdependencies between EveryMatrix's product verticals to propose integrated solutions. Maintain regular two-way communication with Business Unit CPOs to align commercial priorities with product planning. Co-create optimal customer growth plans jointly with Managed Services. Align pricing and jointly pitch commercial proposals to clients. Oversee deployment and delivery of Managed Services and consulting solutions within your accounts. Set directions and priorities for Account Managers within your regional pod. Provide coaching, mentoring, and performance feedback to grow team capability. Report to the Head of Accounts (line manager), collaborating closely with both the Head of Accounts and CCO on strategy, forecasting, and pipeline reporting. Deliver reports to management in line with the agreed cadence. What we’re looking for: 8+ years of experience in account management, commercial, or client-facing roles, with at least 3 years at Director / Senior Manager level. Strong background in the iGaming, SaaS, or B2B technology sector preferred. Demonstrated success managing multi-million-euro client portfolios with full commercial accountability. Experience working in DACH region with focus on German market is a must have Fluency in English and German required; other language skills are a plus. Willingness to travel regularly within the region and to EveryMatrix offices. Here's what we offer: Start with a competitive number of annual leave days, increasing as you grow with us. Enjoy additional annual sick leave days beyond the legal requirement, with no medical certificate needed for these days. Enjoy a flexible hybrid work schedule after your first three months with us. Parental support: Additional paid leave to support new parents, with options tailored for maternity and paternity. Flexible remote work opportunities during the first months of parenthood. Benefits and perks: Monthly lunch allowance. Gym Membership. Access to leading online learning platforms (such as LinkedIn Learning and Udemy for Business), plus an annual budget for external courses or certifications. Our office perks include frequent team-building activities in various locations. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.