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Business Support, Facilities Support

FJA-Jones Lang LaSalle K.K. · Tokyo, Japan

Operations ManagementExternal listingfull-time13 days ago

About The Role

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title

  • Hospitality and Events Coordinator

Overall Role

  • Deliver end-to-end event support—from initial planning through to post-event execution—ensuring an exceptional, high-touch experience for all users and stakeholders.

Duties& Responsibilities

Event Operations

  • Manage and fulfill room booking requests tailored to user needs, with a primary focus on event spaces.
  • Oversee and coordinate room setup and layout changes to match event requirements.
  • Conduct regular room inspections to guarantee facilities are maintained to the highest standard.
  • Provide agile, real-time troubleshooting and support for urgent requests during live events.

Stakeholder Management & Communication

  • Communicate service offerings clearly and manage expectations with internal users and clients.
  • Build and maintain strong relationships with key stakeholders to facilitate seamless event operations.
  • Collaborate with and support adjacent team members on event-related activities and logistics.

Continuous Improvement & Administration

  • Consolidate event data to generate operational reports, communications, and documentation required by the client.
  • Implement best practices in hospitality and event operations to continually elevate service quality.
  • Actively contribute ideas and insights during team meetings and operational reviews.

Location

On-site –Tokyo, Japan

Job Tags

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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