About The Role

Strong customer orientation and strong negotiating skills
Strong background in import operations, global logistics, and Customs Compliance.
Coordinate ocean, air and trucking freight with carriers, 3rd party logistics providers
Manage and support fulfillment & distribution activities
SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance
Builds relationships with carriers, vendors, & internal team members, and helps resolve any freight problems that may arise.
Analyze operational data and KPIs to identify trends and support continuous process improvements.
Constantly evaluates logistics processes to improve operational efficiency and support long-term business growth

Minimum 1+ years of professional work experience in freight forwarding or ocean import logistics operations
Demonstrated expertise in analytical and problem-solving methodologies with the ability to rapidly master complex logistics operations
Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word
Proven interpersonal and communication capabilities with the ability to engage effectively across all organizational levels
Ability to perform effectively under pressure and manage competing priorities with urgency
Professional work ethic with commitment to operational excellence and compliance
Bachelor's Degree in Logistics, Supply Chain Management, or related field
Willingness to travel up to 10% as required
Fluency in Vietnamese or Mandarin Chinese is mandatory