About The Role

What this Job Entails

The Network Engineer I is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.

Scope

Applies company policies and procedures to resolve routine issues
Works on problems of limited scope
Receives detailed instructions

Your Roles and Responsibilities

Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints
Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend)
Troubleshooting network issues and outages
Support for global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure
Assist with multiple vendor switch on various servers in dealing with hardware/software issues
Assist with traffic, and any queries raised by ISP/Partners
Help provide support for any incidents such as input errors, CRC, RMA etc.
Work directly with ISP/Vendors on fixing any issues related to network
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills

Bachelor’s degree (B.S/B.A) from four-college or university and 3 to 4 years’ related experience and/or training; or equivalent combination of education and experience
Have a basic understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applications
Builds stable working relationships internally
Follows standard practice and procedures when analyzing situations or data
Familiarity with content delivery networks and internet peering strategies
Understanding of server hardware technologies relative to content delivery performance and capacity

Preferred Qualifications

Physical Demand & Work Environment

Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers