About The Role

Being part of the e-aperam team, the Digital Change Facilitator will guide the deployment of e-aperam new & existing features across Aperam units. The position will consist in preparing and rolling out deployment plans in coordination with the local and e-aperam team and assisting during the implementation phase.

Being in close contact with business teams, you will also help identify potential efficiency gains and participate in preparation of new projects.

Promoting e-aperam platforms through various means will also be part of this role.

Responsibilities

Deployment assistance to local units (new - existing features) : deployment plan preparation - training - follow-up - metrics (usage & benefits) - change management
CRM reboost! Project : facilitate the workshops - clarify & prioritize the needs
Help identifying needs & estimating benefits for new projects : mobile features - dashboard - AI tools
Push usage of reporting tools (PBI) : Review usage - Promote & train - Adjust & standardize
Promotion & Marketing : Digital days (physical / remote) - Highlight benefits - delivered value
Documentation / training kits / Best practices
Prioritize wishes (analyze requests - prioritize)
Improve Eloqua integration
Organize/Reinforce user network (head of sales / key users) - demonstrate - Identify best practices - measure efficiency - decommission local tools - success stories - Newsletter
Potential additional activities :
Extend competencies in transport management and order planning
Bench marking (competition - market tools)
Initiate discussion with additional units (recycling - BioEnergia)

The candidate

Will have a good knowledge of
e-aperam sales related modules (front & back office)
Aperam legacy systems (Sidonie - SAP)
Aperam business processes
Is a team player, used to managing projects and is motivated in helping teams to improve their processes
Has good presentation skills (projects - reports - marketing)
English fluency is a must, French and any other language considered as an asset
Few business trips (Europe) might be required (max 6x/year)