About The Role

Define and execute the GCC vision, strategy, and operating model aligned with global business objectives.
Develop multi-year growth plans covering capability expansion, talent acquisition, and technology innovation.
Partner with global technology and business leaders to build strategic roadmaps and investment priorities.
Position the GCC as a center of excellence for technology, innovation, digital transformation, and emerging technologies.

Serve as the primary interface for global business and technology stakeholders.
Build strong partnerships with functional leaders across IT, Product, Engineering, Operations, Finance, and HR.
Influence enterprise technology decisions and drive alignment between GCC and global teams.
Establish governance mechanisms, KPIs, and executive reporting processes.

Oversee delivery across:
Software Engineering
Enterprise Applications
Data & Analytics
AI & Automation
IT Service Management
Ensure delivery excellence, quality standards, and adherence to timelines and budgets.
Drive Agile, DevOps, Product Engineering, and platform-centric delivery models.

Establish scalable operating frameworks, policies, and governance models.
Drive productivity, operational excellence, and service reliability.
Manage budgets, financial planning, vendor relationships, and resource utilization.
Ensure compliance with regulatory, security, risk, and audit requirements.

Build and lead a diverse, high-performing technology workforce.
Develop succession planning and leadership pipelines.
Create a strong employee value proposition to attract and retain top technology talent.
Foster an innovation-first culture focused on learning, collaboration, and accountability.

Ensure adherence to information security policies and global compliance standards.
Oversee business continuity and disaster recovery planning.
Drive cybersecurity maturity and risk mitigation initiatives.
Ensure governance across data privacy, regulatory compliance, and enterprise risk management.
18+ years of IT experience, with at least 7 years in a leadership role.
Proven track record in delivering large-scale development projects across multiple teams.
Experience in the logistics or freight-forwarding industry is highly desirable.
Experience with technologies such as Java, EDI, SAP, or logistics-specific systems.