Medical Assistant

Clinical Duties

• Assist healthcare providers in the examination and treatment of patients.
• Prepare patients for examinations by taking vital signs, documenting medical history, and updating patient information in electronic health records (EHR).
• Perform basic medical procedures such as administering injections, taking blood samples, and collecting specimens for laboratory testing.
• Perform routine tests and procedures, such as EKGs, spirometry, and vision screenings.
• Assist with minor surgical procedures, ensuring proper sterilization and handling of instruments.
• Educate patients on medication administration, diet, and other healthcare instructions.
• Maintain and stock examination rooms with necessary supplies and equipment.

Administrative Duties

• Greet patients and ensure a friendly and professional atmosphere in the waiting area.
• Schedule appointments, update patient information, and verify insurance coverage.
• Answer phone calls, respond to inquiries, and direct messages to appropriate staff members.
• Direct point person for Transition Care Management (TCM); following Medicare guidelines call patient with-in two business days to schedule follow up from Hospital.
• Maintain quality measures in Aladade
• Manage medical records, ensuring accuracy and confidentiality.
• Assist in billing and coding processes, ensuring compliance with relevant regulations.
• Coordinate referrals to specialists, diagnostic facilities, and other healthcare providers.
• Assist in maintaining office cleanliness and organization.

Team Collaboration

• Collaborate with healthcare providers, nurses, and other medical assistants to ensure smooth workflow and patient satisfaction.
• Participate in staff meetings, training sessions, and quality improvement initiatives.
• Communicate effectively with patients, addressing their concerns and ensuring their understanding of instructions.

Note: This job description is intended to outline the general responsibilities and qualifications for the Medical Assistant role in a primary care office. It is not exhaustive and may be subject to change based on the needs of the healthcare facility.