Enterprise Architect - Commercial

Principal Enterprise Architect – Commercial Applications

Purpose

Lead enterprise architecture for Commercial and customer-facing digital capabilities across Sales, Trade Promotion, Key Account Management, Customer Engagement, Commercial Analytics, EDI, and related enterprise integrations.

This role will define current-state, transition-state, and target-state architecture; guide platform modernization; support application rationalization; and ensure technology investments align with business capability needs across Commercial, Marketing, Product, Data, Supply Chain, Customer Service, Finance, and Enterprise Technology teams.

Key Responsibilities

Business Architecture

• Partner with Commercial, Marketing, Product, Data, Supply Chain, Finance, Customer Service, and Technology stakeholders to translate business strategy into enterprise technology capabilities.
• Define and maintain business capability maps, value streams, and capability-to-application alignment across Commercial and Digital platforms.
• Identify capability gaps, overlaps, duplication, and modernization opportunities across the Commercial technology landscape.
• Support capability-based planning and investment prioritization for Commercial, CRM, EDI, Trade Promotion, Forecasting, Analytics, and integration platforms.

Architecture Strategy

• Define current-state, transition-state, and target-state architecture for Commercial and Digital applications.
• Develop multiyear technology roadmaps aligned to business priorities, enterprise standards, and transformation programs.
• Establish architecture principles, reference architectures, and reusable patterns for Commercial platforms, EDI, data, and integration capabilities.
• Support strategic planning, investment decisions, and portfolio prioritization.
• Provide architecture leadership for platform modernization, simplification, and transformation initiatives.

Portfolio Ownership

Own architecture direction for platforms and capabilities including

• CRM and Account Management
• Salesforce ecosystem, including TPM, KAM, and CRM capabilities
• Trade Promotion Management
• Sales Forecasting and Planning platforms
• EDI platforms and B2B customer/vendor integration capabilities
• Customer Master and Commercial Data platforms
• Commercial Analytics and Reporting platforms
• ERP integration touchpoints
• Related SaaS, data, middleware, API, cloud, and enterprise integration platforms

Transformation & Modernization

• Drive application rationalization and simplification across the Commercial and Digital technology landscape.
• Define transition architectures and phased migration roadmaps for legacy modernization.
• Support ERP, Salesforce, EDI, analytics, and commercial platform transformation initiatives.
• Identify opportunities to reduce technology duplication, improve data quality, simplify integration complexity, and enhance business agility.
• Guide modernization of legacy integrations, including batch, file-based, EDI, middleware, API, event-driven, and cloud-native integration patterns.

Data, EDI & Integration Architecture

• Define architecture for Customer Master, Commercial Data, Trade Promotion Data, Forecasting Data, Account Data, EDI transaction data, and Analytics Data.
• Guide enterprise integration strategy across APIs, events, batch, middleware, EDI, managed file transfer, data lake, SaaS, and cloud-native integration patterns.
• Define and govern B2B integration patterns for customers, distributors, retailers, brokers, and external partners.
• Provide architecture guidance for EDI transactions such as purchase orders, order acknowledgements, invoices, advance ship notices, remittance advice, product/catalog data, and related commercial documents.
• Ensure data and integration designs support scalability, reliability, security, compliance, monitoring, traceability, and operational resilience.
• Partner with Integration, Data, Security, Infrastructure, ERP, and Engineering teams to ensure end-to-end architecture quality.

Governance

• Lead architecture reviews, solution design reviews, and design governance forums.
• Review and approve solution architectures for alignment with enterprise standards.
• Create and maintain architecture decision records, standards, patterns, and technology assessments.
• Govern architecture decisions across Commercial platforms, Salesforce, ERP integrations, EDI, data platforms, and analytics solutions.
• Promote reusable, scalable, secure, and well-governed architecture patterns across the enterprise.

Required Experience

• 15+ years of experience in Enterprise Architecture, Domain Architecture, or Lead Solution Architecture roles.
• Strong experience with Commercial, CRM, Sales Forecasting, Customer, EDI, or Digital platform architecture.
• Architecture experience within Salesforce, including TPM, KAM, CRM, or customer-facing platforms.
• Experience with ERP and Sales Forecasting application integrations.
• Experience with EDI platforms, B2B integrations, managed file transfer, middleware, and enterprise integration patterns.
• Strong understanding of enterprise application portfolio management and application rationalization.
• Experience defining data architecture, master data ownership, and integration architecture across complex enterprise landscapes.
• Proven ability to create current-state, target-state, and transition-state architecture views.
• Experience leading architecture governance, design reviews, and cross-functional architecture alignment.
• Experience partnering with business and technology stakeholders across Commercial, Data, Integration, ERP, Security, Infrastructure, and Engineering teams.

Required Skills

• Enterprise Architecture and Domain Architecture
• Business Capability Mapping
• Capability-Based Planning
• Application Portfolio Management
• CRM and Commercial Platform Architecture
• Salesforce Platform Architecture
• Trade Promotion and Key Account Management Architecture
• ERP Integration Architecture
• EDI and B2B Integration Architecture
• Data and Information Architecture
• Master Data Management Concepts
• API, Event-Driven, Batch, Middleware, EDI, and File-Based Integration Patterns
• SaaS Platform Architecture
• Cloud and Data Platform Awareness
• Architecture Governance
• Technology Roadmap Development
• Executive Communication and Stakeholder Management

Preferred Experience

• Consumer Products, Retail, FMCG, Manufacturing, Digital Commerce, or Distribution experience.
• Salesforce certifications.
• Experience working in Global Capability Centers or global enterprise technology organizations.
• Experience with platforms such as Anaplan, ERP, PIM, DAM, CDP, Marketing Automation, Integration Platform as a Service, EDI gateways, or Managed File Transfer platforms.
• Familiarity with Commercial capabilities such as Sales Forecasting, Account Planning, Trade Promotion, Trade Spend, Customer Engagement, Customer Service, EDI order-to-cash flows, and Commercial Analytics.
• Exposure to TOGAF, capability-based planning, architecture repositories, or architecture governance frameworks.
• Experience with customer, retailer, distributor, broker, or third-party partner integration models.