Product Owner

Product Owner

Diversified Services Network, Inc. (DSN) is seeking a full-time Product Owner to join our team in Mossville, IL. We offer full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

This onsite Product Owner role supports a team leading New Product Introduction (NPI) programs that define how machines and dealers interact remotely, including remote flash and remote troubleshoot capabilities. The team is executing a multi-year Remote Service Transformation Program and is accelerating delivery of new program milestones over the next several years.

This position is not a technical role; it is focused on Azure DevOps (AzDO) administration and Agile process facilitation. The Product Owner will work closely with NPI Team Leads to keep backlog items properly tagged and documented, build reporting tools that communicate program timelines, and support quarterly planning. The role interfaces regularly with the Director and may report out on program status to the VP.

Key Responsibilities

• Monitor the Feature Request Intake Form and Forum, tracking follow-up metrics to ensure incoming features flow through the process properly
• Support overall AzDO work by helping NPI Leads ensure work items are properly tagged and filled out
• Create AzDO scorecards that tell the program timeline story
• Assist in the quarterly PI Planning process, presenting quarterly workload information and managing the overall backlog across work teams
• Monitor and communicate with the NPI Leader, Product Manager, and Architect to manage the backlog on an ongoing basis

Team Structure & Work Environment

• Small, six-person team; reports to the NPI Manager while taking day-to-day direction from the NPI Team Leads
• Works closely with four NPI Team Leads on a regular basis, along with Technical Product Managers and Portfolio Architects across three supporting sections of the division
• Highly collaborative environment where regular communication is essential to keep information updated across the team
• Team follows Agile practices in many respects but does not yet have a fully mature Agile process, so comfort working through evolving and incomplete processes is important

Candidate Requirements

Education & Experience

• Bachelor's degree, plus 3-5 years of relevant experience OR
• Master's degree with 1 year of experience OR
• Associates degree with 7+ years of experience
• Comparable Agile-related titles or roles will be considered in lieu of directly matching experience

Top Skills

• Azure DevOps (AzDO) - critical skill for this role
• Agile process experience
• Microsoft PowerPoint and Excel

Additional Technical Skills

Required

• Power BI
• Azure DevOps
• Agile process planning
• Excel

Desired

• Word
• PowerPoint

Soft Skills

Required

• Strong verbal and electronic communication skills
• Negotiation skills, including the ability to work with two parties to reach agreement on requirements, delivery dates, and similar items
• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

• Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
• Salary expectations: 90,000-95,000 per annual