2p-7p or 3p-7p SERVER

• Comply with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines, as applicable.
• Must possess, at a minimum, a high school diploma or a GED
• Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
• In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.).
• Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
• Must be able to read, write, speak and understand English.
• Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.
• Must adhere to all facility policies and procedures.

RESPONSIBILITIES/ACCOUNTABILITIES

• Server shall provide meals and beverages to residents in the dining room and is responsible for the total resident experience.
• Involves independent and team responsibilities regarding set-up and clean-up of the dining room for meal service and other prep/closing duties.
• Take attendance at meals, if assigned
• Offer residents beverages prior to meal, including ice water, juice of choice, milk, or other beverages as desired
• Ensure that appropriate condiments are available for current meal
• Ensure that the dining room is prepared for meal service
• Participate in pre-service meeting and tasting to understand the meals being served at that service
• Knowledgeable of menu items including: Daily Specials, Special Diet accommodations
• Ensure that food order is correct as requested by resident prior to serving resident meal in the dining room
• Serve resident meal in courses as often as possible
• Ensure resident is satisfied with presentation of meal prior to leaving table and has everything they need to eat that meal and offer alternatives, if desired
• Inform kitchen of any resident concerns regarding meal
• Remain available during meal service for assistance when/if needed
• Notify medical staff immediately on any medical emergency or any change in eating habits as this may be indication a resident is not feeling well
• Work closely in a team setting with Food and Beverage Director, Dining Room Supervisor, Cooks, and fellow dining staff and nursing to assist when needed
• Follow community policies and procedures regarding safety standards
• Follow community policies and procedures regarding food sanitation
• Wear appropriate uniform and nametag and adhere to hygiene standards
• Clean up vases, change tablecloths if necessary and wipe down chairs and chair legs if dirty from mealtime
• Must be able to lift a 25-pound tray overhead
• Keep the dining room floor clean and vacuum between all meals
• Maintain a positive, welcoming, and accommodating attitude towards residents always
• Perform other duties as assigned by the Food and Beverage Director, Dining Room Manager, and Executive Director

Requirements

annual health REQUIREMENTS

• Must provide annual verification of a negative TB skin test.
• Proof of full COVID-19 vaccination required with exceptions for medical and religious accommodations.

physical and sensory requirements

(With or Without the Aid of Mechanical Devices)

• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.