Service Team Member - Tucker's Onion Burgers (Norman)

Tucker's Onion Burgers is a premium fast-casual restaurant specializing in Oklahoma style Onion Burgers, Fresh-cut Fries, Hand Dipped Shakes and one Salad. Join the Tucker's Team as a Service Team Member!

POSITION SUMMARY

• Performs a variety of duties including greeting and serving guests, receiving payments, shake
• preparation, stocking product, refreshing displays, and floating and maintaining cleanliness of all areas
• of the front of house. Provides EXTREME HOSPITALITY to create an exceptional and unique experience
• for all of our guests to work toward the long-term goal of creating lifelong fans.

ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES

• Welcome and greet guests. Make all of our guests feel comfortable, and let them know you’re

there to personally take care of them.

• Maintain impeccable knowledge of food, beverage, retail products, processes and services.
• Inform guests of any specials and seasonal items.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages, and other store functions and services.
• “Own” the bag order system.
• Correctly and quickly ring guest orders into the POS system.
• Responsible for properly charging the guest and collecting payment for orders.
• Responsible for processing cash, credit, and debit transactions.
• Promote and process Tucker’s Loyalty Card program consistently and with enthusiasm.
• Stock beverage and condiment areas accurately and efficiently.
• Maintain overall front of house cleanliness including restrooms, service areas, and equipment.
• Be available to fill in as needed, per the restaurant manager or your immediate supervisor, to ensure the smooth and efficient operation of the restaurant.

JOB REQUIREMENTS

• This position is well suited for a hands-on individual who is service and hospitality oriented.
• No previous restaurant experience required.
• Must be available to work weekends.
• Frequent use of hands and arms, and constitution to stand on feet for long periods of time.
• Must be able to lift up to 50 pounds and frequently bend and twist from the waist.
• Verbal and written English fluency.
• A passion for EXTREME HOSPITALITY.