Senior Implementation Engineer

• We are seeking a highly motivated and customer-facing Senior Implementation Engineer to join
• our Professional Services and Customer Success organization. This role will lead the deployment
• and integration of the 1Kosmos passwordless authentication and identity verification platform
• across enterprise customers.
• The ideal candidate possesses deep expertise in SSO, federation, modern authentication
• protocols, identity architecture, and enterprise application integrations. The candidate should be
• comfortable working directly with customer architects, security teams, infrastructure teams, and
• executive stakeholders while driving successful implementations from design through production
• deployment.
• This is a hands-on technical role requiring a blend of IAM expertise, implementation consulting,
• troubleshooting, automation, and customer engagement skills.

Requirements

Key Responsibilities

Customer Implementation & Delivery -

• Lead end-to-end deployment of 1Kosmos solutions for enterprise and public-sector

customers.

• Conduct discovery workshops, architecture reviews, and technical design sessions.
• Develop implementation plans, migration strategies, and deployment runbooks.
• Serve as the primary technical lead during customer onboarding and production rollouts.
• Manage multiple customer implementations simultaneously while ensuring delivery

• excellence.
• SSO & Federation Integration -

• Design and implement Single Sign-On (SSO) integrations using:
• SAML 2.0
• OpenID Connect (OIDC)
• OAuth 2.0
• WS-Federation
• Integrate 1Kosmos with enterprise Identity Providers including:
• Microsoft Entra ID
• PingFederate
• Okta
• ADFS
• ForgeRock
• Custom Identity Providers
• Configure federation trust relationships, claims mappings, authentication policies, and

user provisioning workflows.

• Troubleshoot authentication failures, token issues, certificate problems, and federation-

• related incidents.
• Passwordless & Identity Verification -

• Deploy passwordless authentication solutions utilizing:
• FIDO2
• Passkeys
• WebAuthn
• Mobile-based authentication
• Certificate-based authentication
• Implement identity proofing and verification workflows
• Design phishing-resistant authentication architectures aligned with Zero Trust principles.
• Integrate passwordless authentication into VPNs, VDI environments, workforce

• applications, and customer-facing applications.
• Enterprise Infrastructure Integration -

• Integrate with:
• Active Directory
• LDAP
• Microsoft Entra ID
• HR systems
• SIEM platforms
• MFA solutions
• Deploy and support 1Kosmos components
• Support hybrid, multi-cloud, and on-premises deployment models

Automation & Development -

• Develop automation scripts and integration tools using:
• Python
• PowerShell
• JavaScript
• Build and troubleshoot REST API integrations.
• Create deployment automation and operational tooling.
• Assist customers with custom integrations and identity workflows.

Customer Success & Escalation Support -

• Act as a trusted technical advisor for customer IAM and authentication initiatives.
• Mentor customer teams on best practices for passwordless authentication adoption.
• Support escalated technical issues and complex production environments.
• Collaborate with Product, Engineering, Support, and Customer Success teams to resolve

customer challenges

• Provide implementation feedback to influence product roadmap and feature

enhancements

Required Qualifications

Experience -

• 9+ years of hands-on IAM, SSO, or Federation implementation experience.
• 5+ years implementing enterprise authentication and access management solutions.
• Experience leading customer-facing technical implementations.
• Experience integrating enterprise applications and SaaS platforms using federation

standards.

• Proven ability to manage complex technical deployments involving multiple

stakeholders.

Technical Expertise

Strong experience in

•  SAML 2.0
•  OpenID Connect (OIDC)
•  OAuth 2.0
•  SCIM
•  Active Directory
•  LDAP
•  Microsoft Entra ID
•  MFA and Passwordless Authentication
•  PKI and Certificate Management
•  REST APIs
•  JSON and XML

Experience with one or more

•  Microsoft Entra ID
•  Ping Identity PingFederate
•  Okta
•  ForgeRock
•  SailPoint
•  CyberArk

Programming/Scripting experience

•  Python
•  PowerShell
•  JavaScript
•  Bash
• What Success Looks Like...

Within the first 12 months, the successful candidate will

•  Lead successful deployments of 1Kosmos across enterprise customers.
•  Deliver seamless SSO integrations for critical business applications.
•  Enable customers to transition from legacy MFA solutions to phishing-resistant
• passwordless authentication.
•  Become a trusted technical advisor for customer IAM and authentication strategies.
•  Consistently achieve high customer satisfaction scores and successful production go-
• lives.

Benefits

Flexible Hybrid Work Model

Medical / Dental / Vision / 401k