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Patient Service Rep – Medical Records/Front Desk - High Risk OB Consultants

University Physicians' Association · Knoxville, TN, United States

Hotels & ResortsExternal listingfull-time21 days ago

About The Role

High Risk OB office is searching for a full-time, experienced individual with general office duties to join our team. You will be responsible for a variety of tasks in medical records and front desk.

Job Type: Full-Time Monday - Friday

Full benefits package available with pay in the 90th percentile.

Tasks include, but are not limited to

  • Answering phones
  • Filing patient information into appropriate chart
  • Requesting medical records from referring offices
  • Completion of medical record requests within appropriate timeframe
  • Scheduling appointments
  • Checking in patients and confirming demographics/insurance
  • Collecting co-pays and asking for payments on balances
  • Checking out patients and scheduling follow-up appointments
  • Maintain quality and accurate records.
  • Make sure all medical records are protected and kept confidential in compliance with HIPAA.

Requirements

  • High school diploma or equivalent qualification.
  • Experience in a similar role is preferred.
  • Outstanding communication and interpersonal abilities.
  • Strong attention to detail with excellent organizational skills.
  • Physical requirements – sitting, standing, walking, lifting

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