Partnership Relations / Account Manager - Remote (Contractor)
Human Intelligence · Remote, Sofia City Province, Bulgaria
About The Role
- Immediate interviews this week — contractor, start ASAP
- Title: Partnership Relations / Account Manager — Remote (Contractor)
- Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine; Bulgaria
- Base fee: USD $750 - $1000 / MONTH + Performance Incentives (paid via bank direct deposit)
- Employment type: Contractor
Who We Are
We are a global AI-first technology & services company delivering fast, reliable outcomes across health, wellbeing, education, human potential and enterprise verticals. We move with speed, precision, and strategic clarity—and our partnerships drive real-world impact.
Who You Are
You are a strategic relationships expert who owns post-sale success: onboarding, KPI delivery, renewals, expansions and collections. You use AI-assisted documentation and contract management, align internal teams, and obsess over retention and NRR. You are client-first, organized, and commercially sharp.
Responsibilities
- Serve as the primary contact for assigned partners; manage onboarding, delivery milestones and ongoing KPI tracking.
- Draft and manage MOUs, NDAs, SOWs and renewal cadences (AI-assisted); maintain audit-ready contract register.
- Collaborate with Finance on billing/collections and with Product/Execution on delivery, escalating risks proactively.
- Run quarterly business reviews, executive check-ins and partner enablement/training where needed.
- Surface upsell and expansion opportunities and support pricing proposals and negotiations.
Must-have qualifications
- 4+ years’ experience in account management, customer success, or partnerships with demonstrable retention/renewal outcomes.
- Strong commercial instincts—experience with renewals, billing coordination and collections workflows.
- Excellent stakeholder management, documentation skills, and familiarity with CRM and contract registers.
Nice-to-have
- Experience in SaaS, digital health, or enterprise partnerships.
- Familiarity with NRR/NRR forecasting and partner enablement programs.
Compensation & performance bonuses
Base fee: USD $750 - $1000 per month (depending on experience).
Performance incentives: Annual bonus for KPI over-performance
Payment & contractor terms
Independent Contractor status only. Payment in USD via bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.
How to apply
- Click Apply → complete prescreen questions (working logistics + availability)
- Self-schedule an 18-minute prescreen AI one-way video interview
- Complete a 3rd-party personality profile
- If matched, hiring manager interview within 24–48 hours — offers same day for top candidates
- Closing note
- We prioritize retention and measurable partner outcomes. If you drive renewals, upsells, and operational alignment, apply now and check your email (and spam) after applying.
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