Senior Solutions Engineer

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Location: Must live in New England or upstate New York (Remote)

Responsibilities Include

Proactive leadership of technical discovery workshops to qualify and validate the customer requirements, use cases and to build out a bill of materials, design, and if required, a statement of work that meets the desired outcome

Conduct advanced technical sales presentations and solution demonstrations across SonicWall portfolio to an audience typically between 10-500 persons, keeping partners and customers informed of our new solutions and industry trends

Talk to and demonstrate SonicWall unique value proposition, know our competitors’ offerings in this space and why we win. This includes sharing competitive insights with peers and sales

Build out a minimum of 10-20 trusted technical decision maker relationships with strategic channel partners and customers, holding reoccurring meetings with the solution decision makers including “C” level

Builds out and maintains personal lab for most common demo requests and personal development

Support remote partner product trials

Technical lead for proof of concepts that are either with a partner or direct with a customer

Working with VARs, MSPs, and MSSPs on managed service sales, deployment, and support

Participate in beta testing and feedback of products, working alongside the product management teams. In addition, function as the voice of the beta testers to consolidate feedback to product management teams and to the Pre-Sales stakeholders

Teaming with support where necessary to preserve relationships with partners and customers

Support key technical marketing initiatives, building out collateral, presenting for internal and external events

Lead key technical marketing initiatives, presenting ether internally or externally

Develop expertise to a PoC level in at least 7-10 SonicWall product areas and a subject matter expert and go to persons for theatre

Proactively shares best practices with fellow peers and sales on a regular basis

Provides mentorship for at least 1 x Solution Engineer

Keeps regional sales informed of roadmap insights, product updates and technical best practices

Promotes a culture of teaming with extended teams, working collaboratively and brings ideas forward that improves the overall effectiveness of the Pre-Sales organization

Adheres to the company values, guidelines, and solution engineering regional reporting tasks

Characteristics of the Role

Takes a holistic approach in solving complex problems, seeks to include all the relevant stakeholders and agreement before proposing solution

Develops skills and uses experience in business focused discussions to envision and describe how a technical solution compliments existing customer and partner business practices

Fosters cross functional team culture, works well with others, and is focused on the team outcomes

Demonstrates a balance of business and technical acumen, proactively seeks to take a technical sales lead without instruction

Adapts style and uses persuasion in delivering messages that relate to the wider firm business. Frequently advises others on complex matters.

Proven ability using formal best practice methods to present a convincing presentation, solution selling, use of whiteboarding skills, objection handling and excellent time management

Receives little instruction on day-to-day work and act as a mentor to peers on new assignments

Working in an effective way that maximizes the available time, optimize teaming discussions to deliver the required outcomes on time and to the required ask

Exhibits advanced wide-ranging experience, using in-depth professional knowledge, acumen, concepts, and company objectives to develop, resolve complex models and procedures

Focuses on revenue generation through application of technical skillset and sales acumen

Networks with key contacts outside own area of expertise

May be accountable through team for delivery of tactical business targets

Desired Education and Experience

Typically requires a minimum of 10 + years of related experience with a bachelor’s degree; or 6 years and a master’s degree or a PhD with 5 years’ experience; or equivalent experience. Barriers to entry may require committee review.

Cyber Security CISSP Certified, CEH

ITIL Certified

Microsoft Azure or AWS Practitioner

Retaining specialist knowledge across SonicWall products to the desired level

SNSA & SNSP SonicWall Certified* Training will be provided

Familiarity with governance and compliance issues and management/reporting solutions and requirements. Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc.

In addition, the candidate must have experience with the following technologies: Full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, SAML 2.0 and modern Identity Providers, Zero Trust, SASE and SSE, virtualization platforms including VMware, Hyper-V, AWS and Azure.

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SonicWall is an equal opportunity employer.

We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.