Tenant Registration Co-ordinator

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Employment Type: Full Time

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• Compensation: €29 base + €5K Bonus + Uncapped Commission

• Location: Onsite - Sandyford, Dublin 18 (Hybrid after probation)

We are seeking a highly organised and customer-focused Tenant Registration Co-ordinator to join our Property Professional team at PrepayPower. This role plays a key part in supporting asset managers, managing agents, and investors involved in large-scale residential projects across Ireland.

The successful candidate will be responsible for managing a high volume of outbound phone calls and completing detailed administrative tasks to ensure the accurate and timely registration of new tenants for utility services. This position requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced, target-driven environment.

You will also have the opportunity to collaborate with Yuno Heating, our recently acquired sister company, as part of our growing group operations.

Key Responsibilities

• Conduct a high volume of outbound phone calls to new tenants, providing clear information on registration requirements, terms, and conditions.
• Manage the end-to-end registration process for new tenants, ensuring accurate setup of electricity and heat accounts.
• Collaborate with Business Development Managers and asset managers to facilitate new site connections and coordinate registration activities.
• Handle a large volume of administrative work, maintaining detailed records of all new tenant registrations and related communications.
• Send out large-scale SMS notifications to tenants across multiple developments.
• Deliver exceptional customer service during every interaction, ensuring a positive and professional experience.
• Build and maintain strong working relationships with key stakeholders, both internal and external.

Skills and Experience

• Proven experience in a customer-facing or call-centre environment, with a strong emphasis on phone-based communication.
• Comfortable handling a high call volume and working to daily targets.
• Excellent administrative and organisational skills, with meticulous attention to detail.
• Strong customer focus and a proactive approach to problem-solving.
• Ability to work effectively both independently and as part of a team.

Benefits

• Competitive salary and bonus structure
• Private Pension Contribution Scheme with Zurich Life
• Discounted Health Insurance - Group Scheme with Laya Healthcare
• Employee Assistance Program provided by TELUS Health
• Free Online GP Services via Webdoctor.ie
• Excellent career progression opportunities in a growing company with strong market presence
• Fast-paced, friendly team environment
• Continuous training and development
• Annual leave that increases with service
• Exclusive PrepayPower Staff Tariff
• Modern offices with excellent facilities in Sandyford
• Active CSR, Wellness, and Social initiatives plus great social events
• Refer-a-Friend Scheme
• TaxSaver Travel Tickets & Bike-to-Work Scheme

About PrepayPower

PrepayPower is the leading provider of Pay-As-You-Go electricity and gas in Ireland. Since 2011, we have been disrupting the energy market by empowering customers with total control and transparency over their electricity costs through our app.

PrepayPower’s mission is to give people total control and complete transparency over their energy costs. Rather than the traditional market model of short-term discounts with significant contract terms, we help customers achieve long-term savings on their electricity, gas, oil and broadband by putting them in control.

Customer satisfaction is at the heart of everything we do. Our commitment to providing exceptional service has earned us the title of Ireland’s highest-rated energy supplier on Trustpilot . In 2025, together with Yuno Energy , we proudly reached over 350,000 customer connections.

Why work at PrepayPower

Ranked as a top employer for seven consecutive years by Great Places to Work Ireland , we offer ambitious individuals a fast-paced and challenging work environment with enormous opportunities for growth.

PrepayPower is an Equal Opportunity Employer. We are committed to treating all our employees, customers, and stakeholders with dignity and respect. Therefore, we value diverse talent and strive to create an inclusive workplace that delivers exceptional, innovative services for our customers. We encourage applications from people with diverse backgrounds and experiences.

PrepayPower is part of the Yuno Group alongside a suite of brands, including Yuno Energy and firmus Energy. With almost 600 employees and growing, we are the market leader for Pay-as-You-Go Electricity, Gas, and Broadband in Ireland.

Join us and become part of a dynamic, ambitious team that’s putting control in the hands of our customers.

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