Office Coordinator

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a part-time opening in our Newton, MA office. This is currently a part-time position with the potential to grow into a full-time position. Our position is for 40 hours per week at $25.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

RESPONSIBILITIES

Receiving & Shipping

• Unpacking received shipments daily
• Prepping and steaming garments for delivery and placing on clothing inventory rack, filed by Sales Professional
• Prepping and shipping out packages to clients and factories
• Processing returns, remakes, and alterations
• Helping clients when they come to the office

Alterations

• Entering alteration instructions into the proprietary system
• Communication with outside contractor tailors, delivering/picking up garments as needed
• Checking in alteration tickets upon completion
• Preparing alteration report for corporate office

Telephones/E-Mail/Mail

• Answering incoming phone calls and relaying messages to appropriate Sales Professional
• Checking store e-mail daily and forwarding information to relevant person(s)
• Making same day bank deposits and running errands
• Making follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Strong computer skills, including proficiency with Microsoft Office and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 30 lbs.
• Management of office supplies
• Communicating with building management
• Ability to put together office monthly reports
• Assist with preparing for biannual trunk show events
• Valid driver’s license