Wound Care Inside Sales Representative

Purpose

The Inside Sales Representative, under the direction of the sales operations, grows and develops the business relating to Tiger Wound Care products. As Inside Sales Representative, you will play an integral role in promoting and selling the Tiger Wound Care product portfolio to existing, inactive and prospective accounts within the wound care space. This role will require a deep understanding of our wound care product portfolio and the ability to demonstrate and explain products effectively to potential clients.

Responsibilities

• Initiate contact with potential clients via phone and email, using provided leads to introduce Tiger Wound Care products, from 75-100 calls per day
• Manage administrative tasks with 30% of time spent setting up appointments for top wound care and mobile wound care groups
• Route qualified opportunities to the appropriate AVP for further development and closure
• Deliver persuasive product presentations outlining products, features and benefits
• Proficiently understand customer needs and the sales process through internal system
• Consistently achieve and/or exceed sales objectives and goals
• Foster lasting relationships with both new and existing clients, ensuring the highest levels of customer satisfaction
• Stay updated with the latest product knowledge, industry trends, and the competitive landscape
• Demonstrate professional, compliant and ethical behavior during all customer interactions
• Conduct follow-up service calls with customers post-sale to ensure customer satisfaction
• Responsible for meeting or exceeding quarterly sales targets
• Up to 10% of travel as needed for events such as Quarterly Business Reviews or National Sales Meetings
• Perform additional duties as needed
• Maintain acceptable attendance and punctuality for scheduled work hours and meetings
• Ensure completion of assigned tasks and responsibilities within defined timeframes
• Flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary
• Perform other duties as assigned

Skills

• Ability to work independently and in a team environment
• Excellent attention to detail and organization
• Excellent written and verbal communication
• Highest level of ethics and integrity
• Ability to multi-task and work in a fast-paced environment
• Proficiency in Microsoft Office

Qualifications/Requirements

• High school diploma or equivalent from an accredited institution required
• Bachelor’s degree from an accredited college or university preferred
• At least 3 years of experience in sales or related field required, medical device or capital equipment; or equivalent combination of education and experience required
• Demonstrated customer service skills
• Competitive and results-oriented drive
• Clearance of favorable background investigation required