Pharmacy Technician I, Dispensing 503A (3rd shift)

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

POSITION SUMMARY

The Pharmacy Technician I, Dispensing plays a critical role in delivering accurate, timely, and compliant medications that improve lives at scale across the largest 503A and 503B compounding pharmacy in the world. This role executes with precision in a fast-moving, highly regulated environment where quality, throughput, and documentation rigor directly impact patient safety and business performance. Top talent in this role thinks ahead, learns quickly, solves problems early, and uses technology, including AI, to reduce friction, strengthen accuracy, and improve workflow execution. The ideal candidate brings disciplined judgment, high ownership, and the capacity to grow with a hyper-growth organization that demands excellence every day.

RESPONSIBILITIES

Dispensing Accuracy & Compliance

• Order Verification: Review prescriptions, patient information, product details, and labeling elements carefully to ensure complete accuracy, regulatory compliance, and readiness for pharmacist review.
• Label Precision: Prepare and apply accurate labels with correct dosing, auxiliary warnings, expiration details, and traceability elements supporting safe patient delivery.
• Documentation Discipline: Complete dispensing records in real time with precision, ensuring audit readiness, data integrity, and full alignment with internal procedures.

Workflow Execution & Throughput

• Task Prioritization: Organize daily dispensing activities by urgency, turnaround expectations, and workflow dependencies to consistently meet productivity and service commitments.
• Quality Pace: Maintain strong output under volume while preserving focus, minimizing rework, and protecting quality standards in every dispensing activity.
• Issue Escalation: Identify discrepancies, bottlenecks, or fulfillment risks early and communicate clearly to pharmacists or leaders before problems expand.

Technology Adoption & Continuous Improvement

• Technology & Workflow Execution: Leverage established technology tools, system workflows, and data inputs to ensure accurate documentation, task visibility, and consistent execution of dispensing activities while maintaining full operational control and compliance.
• System Agility: Learn pharmacy systems, barcode tools, and digital workflows quickly, adapting smoothly as processes evolve in a scaling operation.
• Process Improvement: Recognize repetitive inefficiencies, suggest practical workflow enhancements, and support implementation efforts that improve speed, accuracy, and consistency.

KNOWLEDGE AND SKILLS

• Strong knowledge of dispensing workflows, prescription accuracy standards, labeling requirements, documentation practices, and disciplined adherence to SOPs in regulated operational environments.
• Demonstrated ability to use pharmacy systems, barcode verification tools, digital task platforms, and AI-enabled technologies to improve execution quality and workflow efficiency.
• Excellent attention to detail, sound judgment, and clear communication skills with the ability to escalate issues early and collaborate effectively across functions.
• High learning agility, coachability, and organizational discipline with the ability to perform accurately in fast-paced environments that require consistency and adaptability.

EXPERIENCE AND QUALIFICATIONS

• Active Pharmacy Technician registration, licensure, or certification as required by applicable state regulations.
• High school diploma or equivalent required. Associate degree or healthcare-related training preferred.
• Previous experience in pharmacy operations, dispensing, production, fulfillment, or another detail-intensive regulated environment preferred.
• Proven ability to follow standardized processes, maintain documentation accuracy, and work effectively within quality and compliance expectations.
• Experience using technology to improve work quality and efficiency preferred, including comfort with AI-enabled tools and digital workflows.
• Demonstrated record of reliability, accountability, and strong performance in fast-paced environments with measurable quality and productivity expectations.

Key Competencies

• Customer Focus: Builds trust through customer-centric solutions.
• Strategic AI: Guides responsible AI adoption and adaptation.
• Optimizes Work Processes: Drives efficiency with continuous improvement.
• Collaborates: Partners effectively to achieve shared goals.
• Resourcefulness: Secures and deploys resources efficiently.
• Manages Complexity: Simplifies and solves complex challenges.
• Ensures Accountability: Delivers on commitments with integrity.
• Situational Adaptability: Adjusts approach to shifting conditions.
• Communicates Effectively: Tailors messages to diverse audiences.

Values

• People: Empowering people defines who we are.
• Quality: Excellence in every product, every time.
• Service: Serving others is our highest purpose.
• Innovation: Advancing care through technology and discovery.

Employee Benefits, Health and Wellness

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/

Physical Requirements

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.