Baker

It's fun to work in a company where people truly BELIEVE in what they're doing!

To prepare, bake, and finish a variety of bakery products in line with established recipes and quality standards. The role ensures that all products meet freshness, taste, and presentation expectations while maintaining high levels of hygiene, food safety, and workplace cleanliness. The Baker is also responsible for monitoring ingredient usage, managing baking schedules to meet customer demand, and supporting the overall efficiency and success of the bakery department.

Competencies

• Non-allergy to flour
• Ability to execute recipe to metric units
• Ability to offer friendly customer service
• Passion for baking and bakery products
• Good interpersonal skills
• High energy levels
• Excellent personal hygiene
• Ability to grasp new information with speed and ease
• PnP values and culture
• Customer service ethos

PnP Customer Profile

• Food safe
• Safe working procedures
• House rules
• Bakery equipment
• Recipe manual

Health and Safety Act

Bakery Legislation

Minimum Requirements

NQF2 Craft Baking Learnership OR NQF2 Core Skills Programmes 1,2 & 3

In-store Practical Assessment

Key Responsibilities

Product Preparations

Adhere to ingredient selection and method in strict accordance with the recipe manual.

Merchandising

• Adhere to the bakery merchandising flow
• Keep categories together when merchandising
• Merchandise in a visually appealing manner

Customer Service

• Give customers undivided attention when serving them within the bakery department.
• Answer customer queries and redirect to the appropriate supervisor/manager
• Promote sales to achieve budget.

Hygiene and Housekeeping

• Maintain clean-as-you-go procedures during production to avoid food safety risks.
• Deep clean post-production to avoid contamination and pest infestation
• Ensure equipment is kept clean and in a good working condition
• Adhere to safety procedure when operating equipment in the Bakery to avoid any occupational risks.
• Communicate any equipment faults and abnormalities to the relevant manager.

Administration

• Analyse sales, customer order book and wastage daily to inform the drafting of the daily production plan.
• On-the-job training
• Efficient work environment and effective teamwork

Closing Date: 25 August 2026

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