Donor Experience Concierge - plasmaSource

plasmaSource is opening in Ohio! plasmaSource , a new kind of plasma center, is excited to announce that we are opening new centers in both Canton, OH and Elyria, Ohio. We are not a new company... just new to Ohio! We cannot wait to meet YOU!

We are seeking Donor Experience Concierge for our Elyria location and would value your support in caring for patients through donor engagement.

In this role, you will be the "brand" of plasmaSource . You will confirm appointments prior to the appointment date. You will welcome donors into the center, get them processed in with any necessary paperwork.

After donation, you will ensure an excellent donor experience and actively schedule donors to return. You will also assist in various administrative duties within the center, including being the leader for any marketing initiatives within the center.

What to Expect

Hire Date: September 28 2026

• Base Pay: $18.49- $23.94 (depending on years of experience)
• Paid Training Location: 5060 Navarre Road. SW Canton, Ohio

Permanent Center locations

Elyria: 710 Leona Street, Elyria OH

Schedule: Center hours: Monday - Sunday. FT 40 hours/week. Rotates e/o W/E.

Our comprehensive total rewards support you, your family, and your future with

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Donor Experience Concierge, you will get to

• Be a part of something new in your area.
• Support your local community with much needed plasma and specialty products.
• Educate Donors and make a difference!
• Be the brand of plasmaSource and showcase your admin and customer service skills.

REQUIREMENTS

KNOWLEDGE/EDUCATION

• High school diploma required.

LICENSES/CERTIFICATIONS

• None.

EXPERIENCE

• Two years of related experience required.

Location

710 Leona Street
Unit B
Elyria, OH 44035


Job Category

Phlebotomy Services

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.