Solution Specialist Payments

What you will do – A glimpse into your role

As a Sales Executive - Payments (Solutions Specialist), you will be the face of Global Blue by Shift4 in your territory. You’ll build long-term partnerships with local merchants, help them modernize their payment infrastructure, and grow your own portfolio of clients.

This is a field-based role with a high degree of autonomy — ideal for someone who enjoys meeting people, building trust, and seeing direct results from their work.

Your responsibilities include

Proactively identify and approach new merchants in your territory (Innsbruck or Salzburg)

Present Global Blue by Shift4’s payment terminals and services in face-to-face meetings

Close new deals and onboard merchants onto our platform

Support existing clients with additional services (hardware, software, professional services)

Act as a trusted partner by understanding merchants’ needs and challenges

Clearly communicate the value of our end-to-end payment solutions

Identify cross-sell and up-sell opportunities

Understand merchant statements and tailor the best commercial solution

Maintain accurate CRM records and pipeline management

Collaborate closely with your manager and internal teams

Continuously build product and market knowledge

What success looks like (KPIs)

Number of quality leads and outreach activities

New merchants signed in your territory

Achievement of monthly & quarterly sales targets

Client retention and satisfaction

CRM accuracy and pipeline hygiene

Professional representation of the Global Blue by Shift4 brand

Every action has an impact – You will make a difference here if you have

• A self-driven “hunter” mentality and strong motivation to succeed
• Confidence in building trust and long-term client relationships
• A resilient, proactive, and solution-oriented mindset
• Strong organizational skills and comfort managing your own territory
• A professional, reliable, and values-driven approach
• Discretion and trustworthiness when handling sensitive information

Key competencies and qualifications. You’ll drive success if you bring

• Completed secondary education (minimum requirement)
• Proven experience in outside/field sales (e.g., door-to-door, territory sales), ideally in payments, financial services, telecom, or tech
• A track record of meeting or exceeding sales targets
• Experience working with CRM systems
• Strong communication, negotiation, and presentation skills
• Confidence using laptops, smartphones, and digital tools
• A valid driver’s license and willingness to travel within your territory
• Languages: Fluent Czech and English (native or professional). Additional European languages are a plus

Location & Eligibility

📍 Based in Innsbruck or Salzburg

✔ Valid work authorization for Austria

Equal Opportunity - Global Blue by Shift4 is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or expression.

Important Notice for Applicants - Job-related scams are becoming increasingly common. To stay safe, please follow these guidelines:

Submit applications only through official Global Blue channels. We do not use third-party services or platforms for recruitment.

Always verify emails or LinkedIn messages. Ensure communications come from official @globalblue.com addresses or certified Global Blue recruiters/employees.

We will never ask for payment or personal financial information during the hiring process. Any such request is a scam—report it immediately.