CARE - Communications Trainer (Cebu / MOA)

Work Setup: Onsite (Cebu / MOA Pasay)

Function: Training

Required Educational Attainment

With minimum of 2 years of College Education (No back subjects)

Required Experience

• At least 2 years of tenure in the BPO industry
• At least 1 year of experience as a Trainer, QA, or SME

Responsibilities

Craft and execute annual business strategies for the CARE Team that align with the overarching goals of the unit.

Lead the design, development, and rollout of a robust CARE Team framework and associated processes and tools that proactively meet the language, cultural, industry, and transaction management needs of Operations.

Effectively convey the mission and activities of the CARE Team to both Clients and Operations/Support Groups.

Champion the ongoing enhancement of the CARE Team’s Programs by leveraging both quantitative and qualitative analyses of set objectives, performance outcomes, and industry best practices.

Facilitate orientation sessions for newly-promoted team members.

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Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.