About The Role

Handle end-to-end import and export operations and documentation (hands-on role)
Coordinate with freight forwarders for both import and export shipments
Prepare and manage shipping documents such as invoices, packing lists, B/L, and customs-related documents
Follow up on shipment status, delivery timelines, and required approvals
Ensure accurate data entry, reporting, and documentation using Excel and internal formats
Manage export processing in a high-volume environment (30+ export shipments per month)
Coordinate with internal departments such as production, warehouse, and planning to ensure smooth shipment execution
Maintain organized shipment records, logs, and supporting documents
Support day-to-day troubleshooting for shipment issues, including delays, document corrections, and coordination gaps
Must have practical experience handling BOTH import and export forwarding operations (Import-only or export-only experience will not be considered)
Experience in manufacturing environment is preferred
Strong working knowledge of Excel (daily usage is required)
Good attention to detail and ability to manage repetitive operational tasks accurately
Able to work independently and manage routine workflows with minimal supervision
A “leader-type” profile who can take ownership of operations, even in a small team
Age target: 30 to 35 years old
Transportation Allowance
Meal Allowance
Diligent Allowance
Provident Fund
Other Incentives
Bonus
This position is also designed as a successor role. The selected candidate will be developed to step up to the Senior Supervisor position within 2to3 years

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Import-Export (Forwarder Operation)

About The Role