Product Analyst

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Product Analyst, Lending you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers.

Job Description

Reporting to the Product Lead of Lending, you will be part of a multidisciplinary team and get to design, assist in developing and delivering key revenues generating products. As a Product Analyst, you will be a key contributor to driving growth and delivering new capabilities for the Instant Loan and Balance Transfer products. You are a digital native with a natural intuition for design and technology, coupled with a strategic mindset and strong coordination capability. You are comfortable working in a fast-paced environment, get excited by solving complex problems and are happy to roll your sleeves up and get things done.

The Role Responsibility

Own delivery of new features and capabilities

Post deliver of product / feature, own performance OKR’s

Conceptualize and execute new product proposition/ strategies through innovative product management/development amid intensifying competition from traditional financial institution and emerging third-party payment providers

Identify new opportunities through customer or credit segmentations using analytics

Managing of the product lifecycle including acquisition, portfolio and cross sell strategies to drive market share and income growth

Be the voice of the customer for your product/service

Drive the day-to-day loan operations

Collaborate with Operations, Engineering team to ensure timely delivery of journeys

Role Specific Technical Competencies

Skill

Target proficiency level

Project Management

Advance

User Research

Core

Product Analysis

Core

Product Development and Management

Core

Cards Operations and Technology

Basic

Credit Risk Management

Basic

Agile certification

Core

You’ll Fit Right In If You

• Have executional capability with strong analytical skills
• Have an eye for turning complex problems into beautiful, elegant experiences
• Highly collaborative and can communicate openly and respectfully
• Comfortable in fast paced environments, and highly adaptable
• A strong voice for the customer/user
• Preferred to have worked in multi-discipline teams across the design process – research, and UX design
• Proactive and self-motivated learner
• Pragmatic and balance the needs of user, business, and technology
• Familiar with all Agile delivery tools

Our Ideal Candidate

• Most important – ability to learn, adapt and collaborate
• 5+ year’s progressive experience in Financial Institutions, with at least 2 years of experience in product and project management
• Experience in lending preferred
• A bachelor’s degree in a technical discipline (finance, computer science, electrical engineering, etc).
• Strong understanding of mobile and web technologies
• A strong customer focus and a natural inclination to let empirical research define and inform product/service priorities
• Hands on experience in agile environment
• Good interpersonal and stakeholder management and communication skills
• Ability to influence through persuasive written and verbal communication
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