Co-Manager
jushico · Tyngsborough, Massachusetts, United States
About The Role
Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Co-Manager is primarily responsible for supporting the Dispensary Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers, and carrying out directives given by the manager and Director of Retail. The Dispensary Co-Manager will be responsible for interviewing, hiring, and training employees and is accountable for all aspects of managing the retail store. The Dispensary Co-Manager will ensure all associates adhere to the company mission statement and core values while maintaining high ethical standards and professionalism.
WHAT YOU WILL DO
- Hire and develop a team that are passionate about medical cannabis and the service they provide.
- Lead by example through being the ultimate illustration of service, dedication, pace, positivity, and energy.
- Mentor, motivate, elevate, and inspire the team through training and performance reviews to ensure the Company’s culture and expectations are met and exceeded.
- Guide patients and employees with cannabis recommendations, including product selection, effects, potency, dosing, methods of consumption, and administration.
- Effectively and diplomatically handle employee or customer concerns and complaints.
- Work closely with the Dispensary Training Manager to train store staff by reviewing, revising, and implementing training materials; delivering training sessions; understanding the staff needs of the store, and build depth on the bench to ensure all Company initiatives can be expedited with ease.
- Maintain thoughtful store scheduling to drive revenue, control overhead while considering the individual needs of the dispensary staff.
- Maintain a comprehensive understanding of cannabis, its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics.
- Present a professional image in appearance, actions, and words.
- Ensure accuracy with all cash handling.
- Assist with weekly, monthly, yearly business analysis, and communication in support of the General Manager
- Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
- Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager
- Responsible for overseeing the performance of Customer Consultants and the development, recruiting, training, and retention of employees, including coaching staff for internal promotions and increased responsibilities.
- Meets operational expectations and maintains high product quality standards by following and upholding all Beyond/Hello’s policies, procedures, and security protocols.
- Responsible for following Retail Operations Policy to ensure consistent store operations across all retail locations of The Beyond/Hello brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits.
- Inventory Management oversight.
WHAT WE ARE LOOKING FOR
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying, and dividing fractions and decimals, and high-volume cash handling
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting and standing
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
- Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
- Complete any needed assistance, including oversight and coverage outside of
- the assigned region as needed
- An environment with a moderate to loud noise level
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