Cloud Operations Lead

The Role

We are looking for a Cloud Operations Lead to take ownership of our AWS environment and help us build a more mature, reliable cloud platform. This is a senior, hands-on role, where you will be responsible for running production infrastructure, leading our migration from on‑premises to AWS, and putting in place the standards, processes, and operational discipline the platform depends on.

This role will be part of our Technology Operations team, and work closely with DevOps to deliver and manage infrastructure effectively.

Responsibilities

Migration & Ownership

• Lead the migration of critical products from on-premises to AWS, taking full operational ownership
• Own production AWS infrastructure - accountable for uptime, stability, and operational standards across all migrated workloads
• Receive infrastructure from DevOps and own it, ensuring runbooks, processes, and support models are in place
• Decommission legacy tooling as migrations complete

Ongoing Operations

• Establish and own monitoring, alerting, and incident response across cloud workloads
• Build and maintain runbooks and operational procedures for all production infrastructure
• Drive continuous improvement, identifying and resolving reliability, performance, and cost issues
• Optimise cloud spend; right-sizing, reserved instances, cost allocation by product/customer
• Work with the Chief Architect on IAM, network segmentation, encryption, and compliance requirements for financial services clients
• Work in close collaboration with DevOps teams on infrastructure requirements and handoffs
• Support product teams with cloud architecture guidance and environment provisioning

Skills and Qualifications

Required

7+ years in cloud operations, infrastructure, or DevOps roles with a strong operational ownership mindset

Hands-on experience with AWS

Compute (EC2, ECS/ECR, Lambda)

Networking (VPC, Transit Gateway, Route 53, CloudFront)

Storage (S3, EBS, EFS)

Security (IAM, Security Hub, GuardDuty, KMS)

Database (RDS, Aurora, DynamoDB)

Monitoring (CloudWatch, CloudTrail)

• Experience migrating on-premises or Azure workloads to AWS, lift-and-shift and re-platforming
• Strong networking fundamentals: DNS, firewalls, load balancing
• Operating production SaaS infrastructure with uptime SLAs
• Cloud cost management and optimisation
• Familiarity with infrastructure-as-code (Terraform or CloudFormation) - enough to read, maintain, and contribute

Desirable

• Experience establishing operational processes and runbooks in a cloud environment
• Financial services or regulated industry experience
• AWS certifications (Solutions Architect, DevOps Engineer)
• Scripting/programming (Python, Go, or similar)
• Container orchestration - Kubernetes/EKS
• Windows Server workloads on AWS
• Compliance frameworks (SOC 2, ISO 27001)