Administrative Coordinator

Accord is seeking a mission-driven Administrative Coordinator (AC) to serve as primary contact for the paperwork, compliance, and charting for the Day Supports program. In Day Supports, we provide daily supportive programming for people living with intellectual and mental disabilities in a person-centered environment. The AC will work with a diverse team to ensure quality services are delivered in a timely manner.

This is a hybrid role (minimum three days in office per week) located in Midway St. Paul, MN.

Accord is a nonprofit dedicated to making it possible for people living with disabilities to achieve their personal and career goals. Accord’s services help individuals live their lives to the fullest. If our vision matches yours, we hope you consider joining us.

Position Summary

• Complete 245D licensing and compliance paperwork in a timely manner;
• Serve as content expert on EMR (electronic medical record) systems;
• Audit and ensure accuracy of client service agreements and service records;
• Ensure accurate and timely billing and tracking of services by Day Support staff;
• Compile and distribute quarterly and annual reports to impacted stakeholders;
• Maintain training log for Day Supports staff;
• Assist with intake and promotion of the program to new participants.

Requirements

Must meet one of the qualifications listed below and provide documentation, including a degree copy and a transcript showing the degree earned. Resume must indicate direct care experience.

A four-year bachelor’s degree in a field related to human services and a degree and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR

An associate degree in a field related to human services and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR

A diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR

A minimum of 50 hours of education and training related to human services and disabilities and four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualification identified above.

Proficient in Microsoft (including Excel), Google Docs, and Electronic Health Record platforms.

Able to utilize basic to intermediate math skills.

Ability to pass mandated background checks.

Current Driver’s license, motor vehicle insurance, reliable transportation, and clean driving record.

Preferred

• Experience documenting compliance with 245D rules and regulations.
• Two or more years in a Designated Coordinator role.
• CPR/First Aid certification.
• Medication administration certification.

Knowledge, Skills & Abilities

• Excellent rapport with diverse individuals with ability to listen carefully and communicate effectively.
• Strong conflict management skills with ability to redirect and resolve issues.
• Ability to maintain confidentiality with attention to privacy standards.
• Ability to serve as ambassador of Accord in the community and in the facility.
• Ability to work independently and as a part of a team in sharing information and completing work, collaborating with diverse stakeholders.

Work Environment

Hybrid (3 days in office per week/2 remote), approximately 7am - 3pm, with occasional driving within the community. Infrequent evening commitments. Ability to lift 50 pounds on an occasional basis.

Benefits

Competitive wage ($20-22) and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.

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For decades, we’ve been making a difference in the lives of those in the Twin Cities and greater Minnesota. From a rich history built on empowerment and community, to our drive for excellence today, learn how Accord™ is leading the way forward.

At Accord, we make it possible for people living with disabilities or mental health to achieve their personal and career goals and live life to the fullest. We take a proven, evidence-based approach to improve personal outcomes and quality of life for adults and families in the Twin Cities and greater Minnesota, offering a unique array of transformative programs and services delivered by dedicated, caring staff. We listen to their needs. We learn from their experiences. And we use those insights to lead the industry in person-centered care and support. We take a person-centered approach to everything we do. With consistent training in this area, we are the leaders when it comes to individual care and support.