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Site Reliability Engineer (SRE)

nahc.io · Taipei City, Taiwan

Software DevelopmentQuick applyfull-time12 days ago

About The Role

Our client is an innovative technology company operating large-scale cloud and edge infrastructure supporting AI-driven products and services. As the platform continues to expand, they are looking for a Site Reliability Engineer to help build highly reliable, observable, and secure systems that power mission-critical applications.

This role offers the opportunity to work across cloud infrastructure, Kubernetes, observability, security, automation, and emerging AI operational platforms in a fast-growing environment.

What you will do

Reliability & Observability

  • Design and maintain monitoring, alerting, and dashboarding systems across cloud and edge environments.
  • Build visibility into system health through metrics, logs, traces, and performance analytics.
  • Define and manage SLIs, SLOs, and service reliability targets.
  • Develop proactive monitoring and anomaly detection capabilities to identify issues before they impact users.

Cloud Infrastructure & Platform Operations

  • Deploy, manage, and optimize containerized workloads running on Kubernetes.
  • Maintain scalable cloud infrastructure across production environments.
  • Improve system performance, availability, and operational efficiency.
  • Support infrastructure provisioning through Infrastructure-as-Code practices.

Security & Access Management

  • Implement secure access controls and audit mechanisms across infrastructure environments.
  • Monitor for cybersecurity threats, unauthorized access attempts, and service disruptions.
  • Develop alerting and response procedures for security-related incidents.
  • Contribute to operational security best practices and governance initiatives.

Automation & Engineering Excellence

  • Automate repetitive operational tasks to reduce manual effort and improve reliability.
  • Build tooling and scripts to streamline infrastructure operations.
  • Support CI/CD workflows and deployment automation.
  • Promote documentation, operational standards, and continuous improvement.

Incident Response & Reliability Engineering

  • Participate in on-call rotations and incident management.
  • Lead troubleshooting efforts during production incidents.
  • Conduct root-cause analysis and post-mortem reviews.
  • Drive long-term improvements that enhance system resilience.

Cross-Functional Collaboration

  • Work closely with software, AI, machine learning, hardware, and product teams.
  • Ensure new services are production-ready with appropriate monitoring, security, and reliability measures.
  • Support the operational needs of both cloud-based and distributed edge computing environments.

What you will need

  • 3+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Production Operations.
  • Hands-on experience with AWS or other major cloud platforms.
  • Strong understanding of observability and monitoring tools such as Grafana, Prometheus, or similar platforms.
  • Solid Linux administration and troubleshooting skills.
  • Experience with Docker, Kubernetes, and containerized workloads.
  • Experience with Infrastructure as Code tools such as Terraform.
  • Proficiency in at least one scripting or programming language (Python, Bash, etc.).
  • Understanding of networking fundamentals and infrastructure security concepts.
  • Experience supporting production systems and participating in incident response.
  • Strong automation mindset and commitment to operational excellence.

Nice-to-haves

  • Experience operating large-scale edge computing or IoT deployments.
  • Familiarity with zero-trust access management platforms.
  • Experience in security operations, threat detection, or infrastructure security.
  • Exposure to AI infrastructure, LLM-based applications, or workflow automation platforms.
  • Knowledge of AI-Ops, anomaly detection, or intelligent monitoring solutions.
  • Familiarity with compliance and security frameworks such as ISO 27001.

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