Audio Visual Teleconference Technician II

Clearance: Must be eligible to obtain a clearance

Duties/Responsibilities

Execute and support the following task areas

• In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.
• Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance
• Provide technical operational support of the Presentation Center for Mission support
• As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users
• Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities
• Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels).
• Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities
• Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA)
• Troubleshoot and resolve collaboration and business application incidents
• Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs
• Execute configuration management plans, processes and procedures
• Maintain/utilize manufacturer service and/or maintenance agreements
• Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment
• In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems

Relevant Certifications

• CEDIA Certification a plus
• CTS, CTS-I, a plus
• AMX ACE a plus
• Extron Audio Visual Technician Certificates a plus

Requirements

• Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
• High School Diploma required
• Associate or bachelor's degree in engineering, Computer Science, or related field preferred
• Experience in the Audio-Visual industry

Following skills preferred

• In-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment
• Video projection and Display Equipment.
• Digital Video processing and transport Equipment.
• Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors.
• Extron and AMX Control System processors and User Interfaces
• Video CODECs and H.320/H.323 protocols
• Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting
• Knowledge and experience with network configuration as well as Workstation setup
• Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.
• Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems
• Must possess an extremely meticulous and organized working style and have an ability to work as part of a team
• Be a team leader and possess excellent team qualities.
• Strong verbal and written communication skills experience.
• Experience with Computer aided drawing program such as Visio (Preferred).
• Experience with Microsoft Windows and Office products required.
• Understanding electrical current

NMR Consulting is an Equal Opportunity Employer (EOE): AA M/F/Vet/Disability