Service Supervisor - Feisst Electrical - Hamilton

Service Supervisor | Feisst Electrical | Hamilton

Feisst Electrical (FEL) is looking for a hands-on Service Supervisor to lead our Service and Maintenance team in Hamilton. This is a newly created role for someone who's just as comfortable on the tools as they are running a schedule, chasing a quote, or coaching an electrician through a tricky job.

Reporting directly to the General Manager, you'll take full ownership of the day-to-day running of our service operation — supervising the team in the field, generating quotes, managing scheduling and job allocation, and making sure our clients get the quality and reliability FEL is known for.

About the role

• Supervise and support our service and maintenance electricians in their day-to-day work
• Generate and review quotations for clients
• Own scheduling, job allocation, and daily workflow management
• Provide technical guidance and field support, attending site as required
• Drive quality workmanship and reduce call-backs
• Monitor health and safety compliance across the team
• Ensure accurate job records, documentation, and job completion
• Build strong relationships with our customers and suppliers
• Help deliver profitable and efficient service operations

About you

• Relevant trade experience in the electrical industry
• Proven experience supervising or leading a small team in a service or field environment
• Strong technical knowledge, with the ability to coach and support others
• Great communication and customer relationship skills
• A current Site Safe certification
• Computer literate, with confidence using job management software
• Strong planning, organisational, and record-keeping skills
• A proactive, no-fuss approach and a genuine team-first attitude

Why FEL?

Feisst Electrical is part of a growing family of specialised businesses built on investing in our people and doing right by our clients. Honouring the past, inspiring the future, our values run through everything we do — Expertise (do what's right, do what's safe), Integrity (deliver the promise), and Relationships (own it) — backed by a genuine focus on health, safety, and wellbeing.

This is a great opportunity for an experienced electrician or service-focused leader who wants more ownership, more variety, and a direct line to the General Manager — without stepping away from the trade.

Ready to lead the team? Apply now with your CV and a short cover note telling us why you're the right fit.