About The Role

Screens and directs incoming calls, record accurate messages, and warmly greet scheduled and unscheduled visitors while managing front-desk flow.
Schedules patient appointments, coordinate consultations, process external referrals, and manage the practice's dedicated WhatsApp service for test approvals and department coordination.
Maximizes physician productivity by optimizing calendars, organizing professional meetings, and coordinating complex travel itineraries.
Oversees and process doctor fee collections and patient transactions efficiently.
Maintains patient records and implement effective filing and retrieval systems to ensure reliable historical data access.
Safeguards patient privacy and ensure full compliance with professional standards, facility policies, regulations, and Joint Commission International (JCI) standards.
Monitors medical and office supply stock levels, anticipate demand, and manage vendor orders to prevent supply chain delays.
Manages the WhatsApp service for test approvals and coordinating with the concerned departments to schedule patient appointments.
High School Diploma or equivalent.
2+ years of experience in the Administrative and Clerical Duties.
Demonstrates a strong ability to identify, analyze and solve problems. Ability to work under pressure.
Proficiency in spoken and written English and Arabic French is a plus.
Administrative skills, Organization, and Time Management abilities
Customer Service skills and Communication abilities

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Medical Assistant