Quality Manager

Key Responsibilities

• Liaise with customers and coordinate with staff and internal departments to effectively meet PPAP requirements for the introduction of new products, and subsequent revisions of engineering changes.
• Direct quality staff to effectively monitor production to consistent required quality levels.
• Monitor and assist in the dispositioning of quarantined goods, with the goal of maintaining zero inventory in these areas.
• Keeps management informed of quality product and liaison with all plant departments and customers.
• Monitor plant scrap and rework, customer rejections and returns.
• In the event of receiving a customer concern (verbal or electronic), issue a customer/concern report to the MDS team.
• Stop further processing and inform the area supervisor or manager responsible when becoming aware that a product or process is in non-conformance.
• Ensures business system is established, implemented and maintained in accordance with the current ISO9001/IATF 16949 standards, corporate and customer specific requirements.
• Ensure compliance to all health and safety rules and housekeeping principals. Ensure substandard conditions and practices identified in plant safety audits are corrected.
• Prepare reports and key measureable indicators each month. Carry out corrective actions if necessary and report information out in a monthly management review meeting.
• Attend management report-out meeting on a weekly basis; Production and Fast Response Meetings on a daily basis.
• Head the layered process audits (LPA) process and assure compliance as required.
• Conduct department start-up meetings on a daily basis.
• Provide oversight and direction and delegate responsibilities to all members in the department.
• Manage performance: communicate job expectations and conduct employee evaluations for all department members on an end of probation basis and an annual basis.
• Coach, counsel, mentor and discipline employees with the assistance of human resources and senior management as necessary.
• Work with human resources to interview and select candidates to fill vacancies within the department.
• Determine employee development and/or training needs for department members on an annual basis. Prepare annual training plan and submit to the human resources department.
• Complete training effectiveness evaluation forms and submit to the human resources department.
• Participate in succession planning activities including career development.
• Assist with job analysis on a yearly basis.
• Prepare departmental budget on an annual basis.
• Follow all departmental and general procedures where applicable.
• Perform other duties as assigned by the General Manager.
• Abide by all company safety rules, responsibilities, policies, and procedures including the legislative requirements of the OHSA.
• Adopt, practice, and promote Kaizen principles; participate in Kaizen and GEAR activities. Encourage continuous improvement efforts within the department and ensure submission of individual and team GEARs to achieve one hundred percent participation.
• Must appropriately handle sensitive information and maintain confidentiality at all times.
• I have read, understand, and agree to observe the Multimatic Environmental Policy and agree to immediately contact a manager at Multimatic if I observe, create, or contribute to a condition that may adversely impact the environment.

To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90

If you are interested in this position, apply by sending us your cover letter and resume.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.