Agent - Customs Brokerage, Operations (Port Klang)

• Assist in the preparation and processing of import and export customs declarations and related documentation.
• Ensure timely and accurate data entry, record maintenance, and shipment status updates.
• Support customs clearance activities in compliance with Customs regulations, company SOPs, and customer requirements.
• Coordinate with customers, transportation providers, government authorities, and internal stakeholders on shipment clearance matters.
• Assist in resolving documentation discrepancies, clearance issues, and urgent operational requirements.
• Perform runner duties, including submission, collection, endorsement, and delivery of customs, permit, and regulatory documents at Customs offices, ports, airports, free zones, government agencies, customer locations, and other designated sites.
• Attend cargo inspections, Customs examinations, and verification activities as required.
• Ensure all runner activities and operational transactions are properly documented and communicated to the Customs Brokerage team.
• Maintain confidentiality and safeguard customer information and shipping documents at all times.
• Report compliance concerns, delays, irregularities, or operational issues promptly to management.
• Support continuous improvement initiatives to enhance operational efficiency and service quality.
• Complete all required training and demonstrate a proactive willingness to learn and develop.
• Undertake additional duties and responsibilities as assigned to support departmental and business needs.
• Minimum Qualification: SPM, Diploma or equivalent.
• Experience in logistics, customs brokerage, transportation, or related operations is preferred; fresh graduates are welcome to apply.
• Familiarity with transportation documentation and freight forwarding processes is an advantage.
• Proficient in Microsoft Office.
• Good English communication skills, both written and spoken.
• Well-organized, proactive, and able to work effectively with various stakeholders.
• Strong willingness to learn and develop professionally.

Expeditors offers excellent benefits

• Group Medical Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus