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Patient Coordinator

H2 Health · Jacksonville, FL, United States

Healthcare AdministrationEntry LevelQuick applyfull-time3 days ago

About The Role

Patient Coordinator | Great Strides Rehabilitation | Full-Time Position

At Great Strides Rehabilitation, an H2 Health Company, the Patient Coordinator plays a crucial role in ensuring that patients receive top-quality care from their first point of contact to their ongoing therapy sessions. The ideal candidate will be friendly, organized, and dedicated to providing an exceptional patient experience.

Key Responsibilities

  • Greet patients warmly upon their arrival and assist them with check-in procedures.
  • Manage patient appointments, including scheduling, cancellations, and confirmations.
  • Maintain accurate and confidential patient records in compliance with HIPAA regulations.
  • Collaborate with clinical staff to ensure optimal patient flow and care delivery.
  • Handle administrative tasks such as answering phones, responding to emails, and managing front desk operations.
  • Calling PCP for Plan of Cares

Requirements

  • High school diploma or equivalent required; additional education in healthcare administration is a plus.
  • At least 1 year of experience in a healthcare or medical office setting preferred.
  • Outstanding communication and interpersonal skills.
  • Detail-oriented with excellent organizational abilities.
  • Ability to maintain patient confidentiality and adhere to office policies.

Benefits

  • Compensation ranging from: $16.00- $18.00 per hour
  • Performance-based bonus opportunities
  • Medical, dental, and vision insurance
  • Generous PTO and paid holidays
  • 401(k) with company match
  • Tuition loan reimbursement
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Company-paid life insurance
  • Additional voluntary benefit options

Advance Your Career. Let’s build a career that works for you. Apply now. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

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