Field-based Project Coordinator UK

🎯 THE ROLE

We're French, post-Series B scale-up, and now building the UK from the ground up — first councils signed, first go-lives delivered. We are already working with +200 local authorities in France, Belgium & Switzerland and are now expanding in the UK.

As Field-based Project Coordinator, you'll take the lead in delivering, supporting and supervising client projects, and reporting to Manuella (Head of Operations).

This is a great fit if you enjoy working hands-on with hardware in the field, coordinating partners to get things installed right, and want to be part of a team that values ownership, collaboration and getting things done.

🚀 WHAT YOU'LL DO

PMO delivery

• Lead the end-to-end rollout of our installations across council sites, ensuring smooth delivery from kick-off to handover.
• Oversee the configuration and commissioning of camera units to meet each council's requirements.

Partner management

• Train and certify partners on the installation and maintenance of our solutions, ensuring compliance with our quality and uptime standards.
• Act as the interface between installation partners and HQ, coordinating schedules, priorities and escalations.

Client technical support

• Serve as the named technical point of contact for councils, triaging and resolving issues within defined SLAs.
• Challenge orientation choice and ensure that the partner meets Vizzia’s standards regarding execution and delivery-time.
• Conduct site surveys to validate camera types and installation locations, and produce execution packs for installers (HQ and local partners).
• Coordinate spares and replacements with HQ to minimise downtime.

With HQ

• Produce regular reports and progress updates for management.
• Manage stock levels and maintain accurate records to keep projects on track.
• Build strong working relationships with HQ, external partners and council clients.

In the field

• Mobility: This role covers deployments across the UK, regular regional travel is an integral part of the job.

✅ WHO YOU ARE

• At least 5 years experience working with technical delivery or field operations, ideally in council, public-sector, or similarly complex environments.
• Electricity — understanding of electrical systems, outdoor installations, and pole/camera fixings would be a bonus.
• Track record of deploying and commissioning hardware or camera systems.
• Confident managing multiple projects at once and keeping everyone informed.
• Great communication skills — comfortable breaking down and explaining technical issues.
• Organised, proactive, and able to work independently.
• Full working proficiency English skills
• UK driving licence is required to get between sites.

⭐ BONUS POINTS

• Familiarity with CCTV or EV charging infrastructure.
• Experience with UK local authorities / the public sector / B2G.

🚀 GROWTH PERSPECTIVES

This is a builder role! You'll be the first Field-based Project Coordinator in the UK. As you build traction and autonomy, the scope is yours to expand. More ownership over UK operations, a bigger say in partner strategy, and potentially building out your own team as we scale.

WHAT WE OFFER

• 🏝 Permanent contract (20 days annual leave + bank holidays)
• 💻 Macbook
• 🏥 Health insurance plan
• ✈️ Opportunities to work from our Paris office
• 💼 Central London office
• ☀️ Yearly offsite with the whole team

RECRUITMENT PROCESS

1. Screening call - Talent Acquisition 30’
2. Hiring Manager call - Head of Operations 45’
3. Business case debrief - UK Country Manager & Head of Operations - 1h
4. Meet the team in Paris/HQ (Head of Operations & team, VP Ops, COO)
5. Reference check
6. Offer

• We aim at a ~20 day process. If successful, you’ll have 5 days to confirm your decision. We’ll be thrilled to welcome you aboard!
• If you've read this far, you're probably very interested in the role and/or Vizzia. We'd like to hear from you even if you feel you don't check every box.