About The Role

Greets and screens the incoming patients/visitors in a professional manner.
Provides hospital information to patients, visitors and callers.
Operates the hospital main switchboard (operator system) through answering and transferring telephone calls, paging and dialing phone calls based on employee needs.
Registers information granted by incoming representatives &visitors intending to visit administrative offices, head of departments, clinics, pharmacy etc.
Communicates effectively with patients’ visitors, callers and colleagues.
2+ years of experience in the customer service field is a plus.
Working hours are from 4h00 PM till 11h30 PM, 6 days per week.
Effective use of empathy and welcoming positive attitude.
Proficiency in spoken and written English and Arabic, French is an advantage.
Strong communication and organizational skills.
Good team player and ability to work under pressure.

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Receptionist/ Operator