Assistance Coordinator - Full Timer Employee - PM/ON

🔹 *Key Responsibilities:*

• Handle incoming calls and emails professionally  
• Assist clients with support and coordination  
• Manage case files and documentation  
• Communicate with providers and beneficiaries  
• Apply coverage decisions and reimbursement procedures  
• Send Guarantees of Payment  
• Ensure system and quality compliance  
• Collaborate with the team and other departments

🔹 *Ideal Candidate Should Have:*

• Strong communication and interpersonal skills  
• Customer service focus with attention to detail  
• Ability to multitask and stay calm under pressure  
• Team player and problem solver  
• Basic knowledge of medical/insurance terms is a plus  
• Willingness to work flexible shifts

• 📍 *Location:* Dbayeh  
• 🕒 *Shifts:* 

• PM: 3:00 PM – 11:00 PM 
• ON: 11:00 PM - 7:00 AM 

💼 *Job Type:* Full-Timer (170 Hrs/month)