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REF104052N- Assistant Manager - Process Training- Travel GDS (Amadeus/Sabre experience)- Gurgaon- (Rotational shifts)

WNS Global Services · Gurgaon, HR, India

Entry LevelQuick applyfull-time4 days ago

About The Role

  • Travel experience and experience of GDS is a Must
  • To Conduct NHT for travel process
  • To get the refreshers and floor briefings conducted as and when required
  • To evaluate and provide feedback to the training manager on amendments to the training material
  • Managing end to end NHT and OJT for the process
  • Expert in feedback and coaching
  • Excellent in communication Eye for detail
  • Prepare and send basic Training reports

People Management

  • Identify Early Warning Signals (EWS) related to trainee performance and behavior.
  • Provide timely feedback and coaching to support continuous improvement.
  • Foster a positive and engaging learning environment.

Reporting & Stakeholder Management

  • Prepare and share accurate training reports with internal stakeholders and clients within defined timelines.
  • Collaborate effectively with peers, stakeholders, and clients to ensure smooth communication and alignment.

Content & Knowledge Management

  • Conduct Training Need Identification (TNI) and update training content/plans accordingly.
  • Continuously enhance training materials and delivery methods to improve learning effectiveness.

Graduate Travel Experience Mandate on Amadeus / Sabre any one GDS

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