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WG
REF104052N- Assistant Manager - Process Training- Travel GDS (Amadeus/Sabre experience)- Gurgaon- (Rotational shifts)
WNS Global Services · Gurgaon, HR, India
About The Role
- Travel experience and experience of GDS is a Must
- To Conduct NHT for travel process
- To get the refreshers and floor briefings conducted as and when required
- To evaluate and provide feedback to the training manager on amendments to the training material
- Managing end to end NHT and OJT for the process
- Expert in feedback and coaching
- Excellent in communication Eye for detail
- Prepare and send basic Training reports
People Management
- Identify Early Warning Signals (EWS) related to trainee performance and behavior.
- Provide timely feedback and coaching to support continuous improvement.
- Foster a positive and engaging learning environment.
Reporting & Stakeholder Management
- Prepare and share accurate training reports with internal stakeholders and clients within defined timelines.
- Collaborate effectively with peers, stakeholders, and clients to ensure smooth communication and alignment.
Content & Knowledge Management
- Conduct Training Need Identification (TNI) and update training content/plans accordingly.
- Continuously enhance training materials and delivery methods to improve learning effectiveness.
Graduate Travel Experience Mandate on Amadeus / Sabre any one GDS
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