Medical Office Assistant

Mental health clinic is seeking a compassionate and dependable Medical OfficeAssistant to support daily operations and provide excellent patient experience. The idealcandidate will be organized, professional, and comfortable assisting patients, providers,and healthcare partners in a mental health setting.

Responsibilities

• Answer phone calls and respond to patient questions and concerns professionally.
• Welcome patients and visitors when working on-site.
• Schedule appointments and manage the clinic calendar.
• Maintain accurate patient records and medical files.
• Verify insurance coverage, address billing questions, and process patient payments.
• Complete administrative tasks, including filing, scanning, and faxing documents.
• Monitor office supplies and help maintain a clean, organized, and welcomingreception area.
• Communicate effectively with patients, staff, healthcare providers, and communitypartners.
• Protect patient privacy and maintain strict confidentiality.

• High school diploma or equivalent.
• Previous experience in a psychiatric or medical office is strongly preferred.
• Excellent communication, organizational, interpersonal, and customer-service skills.
• Experience with insurance verification and medical billing is strongly preferred.
• $19.00 to $20.00 per hour, based on experience.
• Hourly employee position with benefits.
• Flexible scheduling with remote workdays.