QA Engineer

Role Overview

• As a QA Engineer, you will support the testing and quality assurance process for Proto's AI platforms, chatbot systems, integrations, and client deployments.
• You will work closely with Engineering, CX, Product, and Operations teams to identify bugs, validate fixes, and ensure smooth user experiences across voice and chat systems.
• This role is ideal for someone early in their QA career who wants hands-on exposure to AI platforms, APIs, automation tools, and enterprise deployments.

Key Responsibilities

• Perform manual testing for web platforms, chatbot systems, and integrations
• Identify, document, and track bugs and system issues
• Validate fixes and perform regression testing
• Assist in preparing and executing test cases and test scenarios
• Support QA testing for client deployments and new feature releases
• Coordinate with developers and CX teams regarding reported issues
• Help monitor platform quality and user experience
• Assist in API and integration testing when needed
• Maintain clear and organized QA documentation
• Participate in internal QA reviews and testing processes

Required Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or related field
• Basic understanding of software testing and QA processes
• Strong attention to detail and problem-solving skills
• Good communication and documentation skills
• Familiarity with web applications and digital platforms
• Willingness to learn APIs, automation tools, and AI platforms
• Ability to work independently in a remote setup
• Applicants must be currently residing in Pakistan

Nice to Have

Internship or academic project experience related to QA or software testing

Familiarity with tools such as

Postman

Jira

Notion

Selenium

• Basic understanding of APIs and integrations
• Exposure to chatbot or AI platforms
• Experience in remote collaboration tools such as Slack and Google Workspace
• Apply now

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QA Engineer